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Report: #708721

Complaint Review: let's get social with Ryan Deiss - Internet

  • Submitted:
  • Updated:
  • Reported By: Julian — london Other United Kingdom
  • Author Not Confirmed What's this?
  • Why?
  • let's get social with Ryan Deiss Internet United States of America

let's get social with Ryan Deiss Ryan and Kate at letsgetsocial.com THEY STOLE $972= $194 - IT'S A SCAM, Internet

*Author of original report: follow-up on Let's get social

*UPDATE Employee: contact customer support please

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 I signed up to www.letsgetsocial.com (Let's Get Social) a course to become a social media manager that costs $194 altogether. They ask you to spend $97 * 2 but once I paid I couldn't access to the modules and they ask you to upgrade to be able to access to it! Now I contacted them to ask them to cancel and get a refund but I have had no response from them by email so it seems that Ryan Deiss and Kate Buck are fraud.

It's an absolute scam and they have STOLEN my $194. I have contacted my credit card company to prevent an further action on their behalf.

I hope the problem will be resolved asap and that I will get my money back ASAP.


This report was posted on Ripoff Report on 03/21/2011 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lets-get-social-with-ryan-deiss/internet/lets-get-social-with-ryan-deiss-ryan-and-kate-at-letsgetsocialcom-they-stole-972-194-708721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

follow-up on Let's get social

AUTHOR: Julian Sudre - (United Kingdom)

POSTED: Wednesday, March 23, 2011

I wanted to add that I have been contacted  by email since I posted this comment and Let's Get Social have been processing a refund to my credit card.  
Therefore, the issue seems to have been resolved.




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#1 UPDATE Employee

contact customer support please

AUTHOR: LGS Customer Support - (United States of America)

POSTED: Tuesday, March 22, 2011

Hello,

I was unable to handle your order based on the information on this post.

We've had thousands of happy new customers over the past few days and this is a rare incident. We take all incidents very seriously, regardless of how rare they may be. If you have put in a support ticket, rest assure, you will be taken care of.

In all fairness, I would like to ask that you please post back here once you've confirmed that a refund has been credited to your account.

We've been in business for a long time, and the only way any company can go for so long as we have is tremendous customer support. Again, you will be taken care of.

Thanks for being a customer of ours.

Sincerely,
Customer Support

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