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Report: #1453405

Complaint Review: LG&E - Louisville Kentucky

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  • Reported By: Jason — Zanesville OH United States
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  • LG&E Louisville, Kentucky United States

LG&E KU Price Gouging Louisville Kentucky

*General Comment: LG&E Customer

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LG&E / KU has been price gouging their customers. I lived in Jeffersonville IN for a yr, prior to moving to Louisville, under Duke energy service area where my monthly electric cost was 70 - 80 dollars a month for a fully electric 1000 sq ft. Apt. I moved 6 miles across the river to Louisville in LG&E service area where my monthly electric bill was 181 dollars for an all electric 1000 sq ft. Apt. I put my account on a budget in an effort to stabilize my expenses, that budget increased every 3 months, when I moved out of their service area i was owed a refund from them, they told me they will process the refund 60 days after my cancelation of service. They have been rude, unapologetic, and even sent me a termination notice when i asked to be removed from the budget plan. They are a crooked company fleecing their consumers and they maintain a monopoly on the Louisville - Lexington market. The feds should look into them for antitrust violations and price fixing.

This report was posted on Ripoff Report on 07/25/2018 04:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lge/louisville-kentucky/lge-ku-price-gouging-louisville-kentucky-1453405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

LG&E Customer

AUTHOR: Kentucky Woman - (United States)

POSTED: Thursday, August 09, 2018

I also feel that the LG&E costs are too high.  I did not realize the KU was that much lower and have been thinking of moving elsewhere.  The Louisville Water Co. is even worse.  I am one person and my bills run over $70 per month and I don't use that much water.  They are difficult to work with and have very poor service. 

I am not sure who is worse on the customer service, the water co. or the newspaper, The Courier-Journal.  As long as I live here, I don't have any choice.  I live on social security and my utilities take a very large portion of my income.  It is ridiculous. 

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