Report: #5393

Complaint Review: Liberty Automotive / JS Engine Specialist

  • Submitted: Mon, June 11, 2001
  • Updated: Mon, June 11, 2001
  • Reported By: CHINO HILLS CA
  • Liberty Automotive / JS Engine Specialist
    4081 Holt Blvd
    Montclair, Calif
    U.S.A.

LIBERTY AUTOMOTIVE IS NOW JS ENGINE SPECIALIST BIGGEST RIP-OFF IN CALIF

*REBUTTAL Owner of company: Liberty Automotive Protection has never used the name JS Engine specialist

Show customers why they should trust your business over your competitors...

LIBERTY Automotive in Montclair picked up my car on 8/8/00 gave me a written estimate of $1,195.00 to rebuild my engin. $300.00 more if I didnot have a rebuildable core. A few days later Gus called from Liberty and said it would be $2,400.00 instead of $1,195.00. I asked why, and he said, $945.00 for a core, $1,195.00 to rebuild it, and $250.00 for a new clutch. Mine was shot he said. I told him you said $300.00 if it needed a new core not $945.00. I also asked why do I need a new clutch when my car is a automatic and I don't have a clutch? Gus said, what color is your 240sx? I said red. He said, I have the wrong paper work, I'll call you back. Which he did. and said it was still 2,400.00. I said if nothing else the price should go down $250.00 since I don't have a clutch. Gus said I told you the price, after 5:00 p.m. I start charging you storage for your car. I told him I don't have that much money, put my car back together and I will have it picked up. Gus said, I'm not touching your car unless you pay me $2,400.00. I said you have to put it back together because no shop will touch it torn down. He said, you heard what I said. I said fine, put all the parts inside the car and I will have a tow truck there within the hour to pick my car up. Gus said fine, just be sure the driver has $1,195.00 or he isn't getting your car. I said I'm not paying you that kind of money to get my car back in peices. Gus than said, "LADY, YOU'LL PAY ME $2,400.00 TO FIX YOUR CAR, $1,195.00 TO GET IT BACK UNFIXED IN PEICES, OR I WILL SLAP A MACHANIC'S LEIN ON YOUR CAR AND I WILL OWN YOUR CAR IN 20 DAYS. Than he hung up.

I ended up paying over $3,000.00, they had my car for over 6 months, my entire stereo system was stole out of my car, and as I write this I still have not had a running car. I have to have a new motor put in because the core they put in is bored over 50. Instead of using new gaskets they used the old ones and silicon. There was so much silicon in my engine that it plugged everything up. There was no oil getting to the top of the engine. and the car had no oil pressure. What Liberty did to get enough pressure for me to pick my car up was, they put the two end rocker arms on backwards. Which caused the rocker arm to weld it's self to the bar and freeze. You would not beleive what the Nissan dealer told me that Liberty did to my car. Over 50% of the bolts were missing off my motor, they used a carraige bolt off a chain link fence to put the dip stick filler tube on. There is a peice broked off the powersteering unit, which is why the fluid pours out as fast as you put it in. They said Liberty must have lost the threaded pressure hoses that were on it and put plain rubber hoses on that would have blown off the second the car was started. The reason they didn't was that the fluid poured out before it went into the hoses. They lost the cover that goes on the bottom of the transmission, if I would have driven over a plastic trash bag it could have been sucked right up into my transmission. I have a 5 yr unlimited mile warranty on the motor.

Bottom line LIBERTY AUTOMOTIVE WHO IS NOW OPERATING UNDER THE NAME JS ENGINE SPECIALIST ON HOLT BLVD IN MONTCLAIR ARE A RIP OFF. They change the name and ownership to another family member every 8 months. By doing this they get out of paying all the money to people who have taken them to court and won. What they are doing should be against the law. I find out afterwards that Gus is really Amer Falkihor or something like that. He was the owner the whole time.

BEWARE THEY ADVERTISE IN THE RECYCLER NEWSPAPER AND A FEW OTHERS. REMEMBER THEY USE THE NEW NAME JS ENGINE SPECIALIST.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 06/11/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/liberty-automotive-js-engine-specialist/montclair-calif-91763/liberty-automotive-is-now-js-engine-specialist-biggest-rip-off-in-calif-5393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Liberty Automotive Protection has never used the name JS Engine specialist

AUTHOR: Michael Shaftel - (United States)

We apologies for any inconvenience this customer has experienced. Nevertheless, Liberty Automotive Protection has never used the name JS Engine specialist . From what i read i believe the customer got one of our reps confused with a mechanic at the shop. We wouldn't charge a storage fee like a garage would, nor would we have the customer pay us. We send someone out to look at the car and let the Claims department know  what is wrong, so we can let the customer know if we are going to cover the parts. After we speak with our consultant, the garage either repairs the car and we pay them what we cover or the customer can take the car else where or pay out himself. The only money Liberty gets from the customer is what they make in payments, not for repairs. If you are not satisfied  with our response or need any further information, please reach out directly to mshaftel@ncwcinc.com

 

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.