Complaint Review: LIfeLock - Tempe Arizone
- LIfeLock Tempe, Arizone United States
- Phone:
- Web: https://www.lifelock.com
- Category: Credit card fraund
LIfeLock Two of my consumer credit cards were stolen and fraudulent charges made and LifeLock never informed. I wanted to cancel but refused to give me a refund for the remainder of my annual payment. Tempe Arizone
*Consumer Comment: Incorrect expectations
Twp of my consumer credit cards were stolen and fraudulent charges made and LifeLock never informed. I wanted to cancel but refused to give me a refund for the remainder of my annual payment. Poor English speaking consumer customer reps.
This report was posted on Ripoff Report on 06/09/2019 04:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/lifelock/tempe-arizone-two-consumer-1480132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Incorrect expectations
AUTHOR: Robert - (United States)
SUBMITTED: Monday, June 10, 2019
ID Theft Protection companies monitor your credit reports and look for accounts being opened or other inquiries that may not have been
made by you. They have NO idea if your credit card you currently have has been stolen, nor do they monitor individual purchases. Because of this they have
no idea if a purchase is legitimate or not.
Now, when your card was stolen it is YOUR responsibility to notify your bank. If any charges were made then you need to dispute those charges with your bank. Failure to report your cards as stolen when you become aware of it could make you liable for part or all of the charges made.
As for them refunding their money, since it doesn't appear they failed to provide you any services it doesn't sound like you have a legitimate claim.
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