Report: #984575

Complaint Review:

  • Submitted: Wed, December 19, 2012
  • Updated: Sat, January 19, 2013
  • Reported By: Tabatha — San Diego California U.S.A.

    United States of America work from home,discount merch, financial place, unathourized credit card charges , Internet

*Consumer Comment: sugerhill

Show customers why they should trust your business over your competitors...

I found this company on my bank statement because I was looking for a check to clear. It actually came from another money company TWX*MONEY ( this particular company is signed up with a lot of extra stuff, so I will be doing one on them too).  I had seen this company too many times on my statement since November, so I called them and they gave me First the man tried to reason saying that it was a while since I signed up ( asked him how long ago), then he said maybe someone else in the household signed up for it, all my answers were no.  Then he said that he apologizes for the confusion and he'll cancel me.  The man canceled my membership ( That I never signed up for)  Apparently I signed up November 17, 2012 (no I didn't and that wasn't a while ago) and gave me a confirmation number for the cancellation. I looked them up online and first thing I see are other ripoff reports about this company just talking money out.  See the issue is that I never signed up they got my information form someplace else and by them taking money out it charged me international fees as well. 

I think that this company is incahoots with other companies that are under the same umbrella, so look for this on your bank statements. TWX*EWMAG with a number of (877) 850- 3219 (based in NY), TWX*MONEY with the phone number of (877) 789-1033 (also in NY), TWX*THOLDSHE with a number of (877) 850-3218 (NY).  Then there is a Great Britain Company.  SUPPORTMELTD.COM (888)417- 3920 and PGBINCSUPPORT.COM (877)550- 8428 (Great Britain) with the GB transaction there was international charges.  There is another one called CHARSUPPORT.COM (888)305- 9159.  I'm not sure if this company is GB, but it has an international charge on it.  I went onto their website and once again it was like nothing to really contact them with other than a number and a chat.  I spoke with Dayanna.  She kept me waiting a long time, looking stuff up for me. Then a really amusing thing happened.  She gave a word for word script.  Another Rip off report person (David from Illinois) put down his conversation word for word and she said the same thing.  I told her to cancel and refund.  I seriously doubt that I'll get the refund, but I'm suppose to wait 7-10 days.

 With all of the companies that were international they charge you international fees.  They weren't big, but still they were unauthorized.  I did call my bank and now I'm going to get a new card, and they froze the card that these businesses have.  Luckily I caught it early cause they only have November and December charges no others. 

I wanted to call and found that they have nothing helpful, but a phone number on their website (888)584-4210, and a choice of how you want to resolve your issue.  You can do a live chat which doesn't work and you have to provide these things:

Email Address,Credit Card Number,Date of Charge, Descriptor on your Credit Card Statement, Amount of Charge.  Or you can do one of those online email things where it sends them an email through their site.  That's it nothing else.  I tried to do the chat, but when I clicked on it SURPRISE, nothing happened, so I never spoke to anyone.  I'm pretty sure that all of the companies that are on my bank statement are all from  So during the holiday season of "I don't remember giving you that" there are these people getting your info, so be careful.  No you are not crazy when you see transactions like this.  Make sure to call and let them know that you know who they are and that it is stopping right now.
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This report was posted on Ripoff Report on 12/19/2012 04:15 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: sugerhill - (USA)

I have several unauthorized charges on my account. When i investigated I found there was the exact same thing reported on the same exact dates. The first company MYCHVNOW.COM made 2 charges for $39.95 a week apart the 3rd company was for $39.95 as well listed as I also did as previous consumer report went on line to do live chat which never workded. I emailed both companys as well. I CALLED at 888-417-3920 and was told they were the one trying to retrieve consumers money on alot of accounts but of course their system just happened to be down and to call back in the morning. I called number for MYCHVNOW.COM AT 866-564-9878 and it rang for ten min then merely said leave a message. All three are in GB
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