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Report: #1067559

Complaint Review: LifeWatch USA - Lynbrook New York

  • Submitted:
  • Updated:
  • Reported By: Marilyn — LaFollette Tennessee
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  • LifeWatch USA 266 Merrick Rd. Lynbrook, NY 11563 Lynbrook, New York USA

LifeWatch USA Seniors Medical Alert Systems Misleading the Senior Citizen/Elderly Ripoffs-getting Credit Card Information placing the receipient in worry & aggrivation! Not recieving the product when told or advertised! Pressure sales! Lynbrook New York

*Consumer Comment: Robo Calls

*Author of original report: My Money was returned! B.B.B. New York Thank YOU!

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 On July 3, 2013 I was contacted by Life Watch USA 1-800-717-9295 and was told that this was referred to me by a Dr., at first and when I asked which Dr., then they stated your Sister: C S (I am Only using her Intials).  I figured yea because I was looking and talking about getting one for my Father who is in Alzheimer stages and recently got outside and rambled not knowing where he was at!  So I asked about G.P.S. and they gave me information on that also, and then turned me over to another person (which I know was in the same room because I heard them in the background watching TV!), I was suspicious, so while I was on the phone waiting I did a search on my Computer which I was at, and what I read was not very good!  So when the person got on to take information from me, I stated that I had just searched and it was not good what I was seeing , she stated that they were reputable and had been In business for 30 years.  So like a fool I ordered paying for 3 months which was $134.85 ($44.95 @ month for G.P.S. including discount for paying every 3 Months), Well I waited for the Equipment to arrive 4-5 Days as stated and also at the Web page site. 

On July 10, 2013, I got a call from:1-800-716-1433, and I was told that the Product was out of stock and would not arrive for 2-3 weeks before it was back in stock (well that blows my 30 day guarantee out the window!) So I could not believe this so I told them TO CANCEL MY ENTIRE ORDER AND REFUND AND PUT MY MONEY OF $134.95 BACK INTO MY CHARGE CARD ACCOUNT AND IF THEY DID NOT DO SO WITHIN A COUPLE OF DAYS I WOULD CONTACT THE ATTORNEY GENERALS OFFICE BECAUSE I FEEL THAT THIS IS ELDERLY ABUSE FOR MISLEADING THE ELDERLY, AND ALSO A SCAM, AND THEN TO MY SUPRISE ON MY LOCAL RADIO STATION YESTERDAY JULY 15, 2013 ON THE NEWS THERE WAS A ANNOUNCEMENT WARNING ELDERLY ABOUT SCAM ARTISTS CALLING PROMISING FREE EQUIPMENT FOR SENIOR MONITORING FOR A MONTHLY FEE AND TAKING THE ELDERLY’S CREDIT CARD INFORMATION FOR THE STATE OF TENNESSEE!!!  I will be contacting the Attorney General if my funds are not put back immediately.  When you google search the phone number that first called it was from New York, so I will also be contacting the New York Atty’s General Office!  Outrage!  And feel so stupid for falling for this!!!  Should have known better!!!  My 83 year old Father is still waiting for the G.P.S. bracelet to arrive!  I cannot make him understand in his condition!  Come to find out that if a person refers another person they recieve $100.00, and since I know my Sister would do it for the money no matter what! 

This report was posted on Ripoff Report on 07/16/2013 05:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lifewatch-usa/lynbrook-new-york-11563/lifewatch-usa-seniors-medical-alert-systems-misleading-the-senior-citizenelderly-ripoffs-1067559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Consumer Comment

Robo Calls

AUTHOR: Joe Hova - (USA)

POSTED: Saturday, April 18, 2015

The Poblem is the fact that these people Robo call you with an automated prerecorded message and this is ILLEAGLE. 

 

This is a BAD COMPANY!!!

 

They do not respect the Natonal Do not Call List. nor do they respect the FCC/FTC laws prohibiting robocalling.

 Do not give personal info to people who do this.

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#1 Author of original report

My Money was returned! B.B.B. New York Thank YOU!

AUTHOR: Marilyn - ()

POSTED: Wednesday, July 17, 2013

COMPLAINT ID 9627083/B.B.B. NEW YORK

ON; 07-05-2013

FUNDS TAKEN OUT FOR G.P.S ALERT BRACELET:

TRANSACTION DATE           POST DATE      

07/03/13                                 07/05/13   MEDICAL ALARMS-516-3746533          $134.85

ON; 07-24-2013

FUNDS REPLACED BACK INTO MY ACCOUNT AFTER I CONTACTED B.B.B. NEW YORK:

TRANSACTION DATE            POST DATE

07-22-13                                  07-24-13    MEDICAL ALARMS-HEWLETT, NY        $134.85

FILED WITH: New York BBB. Complaint # 9627083‏ AGAINST: LIFEWATCH USA MEDICAL ALARMS

I was asked to remove the complaint by: Pam, from Life Watch, who talked with me in regards to this and has seen that my money has been returned and this Company may have good products but it is the Sales Telemarketers that you need to be aware of because after you purchase from one of these Tele marketers it frees the Company supplying the product leaving the Consumer hanging.  I was fortunate to seek help as soon as possible and Better Business Bureau made the difference!  I still want Consumers to be aware of the following when looking into purchasing any device from any Company selling Senior Alert Systems:

I HAVE MY MONEY RETURNED AND I AM FORTUNATE WITH THE HELP OF B.B.B. NEW YORK!  I STILL WARN ONES TO BE AWARE THAT WHEN THEY ARE CONTACTED BY THIS OR ANY OTHER SALES REPRESENTING AND MAKING YOU BELIEVE THAT IT WAS A PHYSCIAN REFERRAL FOR YOU TO PURCHASE ANY KIND OF ALARM DEVICES, TO ASK SERIOUS QUESTIONS AND MAKE SURE THAT IT IS NOT A TELEMARKETING COMPANY SELLING THE PRODUCT USING THE PRODUCT COMPANIES NAME MISLEADING THE CONSUMER TO BELIEVE THAT THEY ARE SPEAKING AND PROVIDING PERSONAL BANKING BUSINESS ETC.  CHECK OUT THE COMPANY BEFORE MAKING THE PURCHASE, FOR INSTANCE AS I HAVE DONE WITH THE BETTER BUSINESS BUREAU.  TYPE IN THE PHONE NUMBERS AND DO A SEARCH AND SEE WHAT COMES UP AND USUALLY YOU WILL BE ABLE TO SEE WHERE COMPLAINTS HAVE BEEN WROTE.  ASK SERIOUS QUESTIONS REGARDING THE EQUIPMENT YOU MAY BE CONSIDERING PURCHASING. MAKE SURE THAT THE PRODUCT WILL SUIT THE NEED MEDICALLY FOR THE PERSON IN WHICH YOU ARE PURCHASING IT FOR RESEARCH IS STILL YOUR BEST TOOL!  I WAS ONE OF THE FORTUNATE TO HAVE GOT MY MONEY BACK.  BEWARE OF TELEMARKERS! ROBO SALES!

MARILYN

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