Report: #1421766

Complaint Review: Light In The Box - Beijing

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Ripoff Report is Xcentric Ventures

Submitted: Mon, January 08, 2018
Updated: Mon, January 08, 2018
Reported By: Quiet Lark — White Stone Virginia United States

Author Confirmed

Why?

Light In The Box Diantong Shidai Guangchang, Building #2 Suite D Beijing China

Phone:
Web: lightinthebox.com
Category: Internet Fraud, Internet sales, Internet sales, On-Line Business, On-Line Stores

Light In The Box Order not received - refund obfuscation Beijing

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I placed my order with Light In The Box on October 23, 2017 - with a 30-45 day delivery quote. Never received.

I placed several requests for a refund and each response from customer service was to blame the difficulties with shipping from China, and to wait another 30 days. Each response was repetitive of the same information (blame the shipping company) - boilerplate. Bottom line is always "wait another 30" or so days.

The last customer service response was that they would have to do an investigation into the whereabouts of the package before they could refund my money... another 1–2 months. This is a swindle, pure and simple. The company is scamming the public.

This report was posted on Ripoff Report on 01/08/2018 08:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/light-in-the-box/beijing/light-in-the-box-order-not-received-refund-obfuscation-beijing-1421766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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