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 The company like any other lighting company orders the fixtures from the manufacturing facilities. I know this because I have filled over 10,000 orders for this individual. Lighting clients must realize that the manufacturer can send damaged, can refuse return if the wires are cut, there's restocking fees from most manufacturers that are the consumers responsibility and thus noted on the webpages. The manufacturer can state in stock, and not actually have the item, thus having to order from China. It can be back ordered for months or years. Don't wait last minute for lighting. It is the consumers responsibility to read all the instructions and information on a webpage. There are over 100,000 light fixtures to choose from, do you honestly believe there is a 10 mile warehouse in the middle of no where that keeps every single one in stock?