Report: #1113359

Complaint Review: Lighting & Maintenance Solutions

  • Submitted: Mon, January 06, 2014
  • Updated: Mon, January 06, 2014
  • Reported By: Hotel — Little Rock Arkansas
  • Lighting & Maintenance Solutions
    PO Box 42440
    Towson, Maryland
    USA

Lighting & Maintenance Solutions Tried to pull a fast one and it's obvious that's their daily routine Towson Maryland

Show customers why they should trust your business over your competitors...

 One of our employees found what he thought was a great deal online for some lighting equipment. Total with shipping, $92. But when we got the bill, it was for $592. I called the company several times and only reached an "answering service",...during the middle of the day?? After being hung up on twice while explaining the billing issue, I googled the company to find a better phone number, and instead found several complaints on them over the same issue I was experiencing. They are scam artists. So I called back the "answering service" and told them to call me back within five minutes or I was not even going to pay the $92. I quickly got a call back and the lady - cannot remember her name - did not care that I was upset that they tried to add some mythical $500 "Ten year warranty" - she just wanted to make sure they could get the $92. I said fine, but that I was going to tell our other businesses never to do business with them again. Strangly, she was fine with that, just wanted to get off the phone ASAP. When I asked her why they would add a "warranty" we did not ask for, she found a way not to answer that, and again wanted off the phone ASAP. She refaxed an invoice for $92.

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This report was posted on Ripoff Report on 01/06/2014 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/lighting-maintenance-solutions/towson-maryland-21284/lighting-maintenance-solutions-tried-to-pull-a-fast-one-and-its-obvious-thats-their-d-1113359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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