Report: #648784

Complaint Review: LIQUIDATION.COM - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, October 08, 2010
Updated: Tue, October 12, 2010
Reported By: Mad in georgia — OCILLA Georgia U.S.A.

Author Confirmed

Why?

LIQUIDATION.COM 2701 SHILOH ROAD Internet United States of America

Phone: (800) 498-1909
Web: WWW.LIQUIDATION.COM
Category: Auction / Liquidators

LIQUIDATION.COM LIQUIDITY SERVICES INC. LIQUIDATION.COM HAS POOR CUSTOMER SERVICE AND RIPS YOU OFF Internet

*Author of original report: Received full refund.

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I purchased a full pallet of general merchandise from Liquidation.com and it was supposed to be delivered on 10/05/2010. When it did not arrive I did a tracking and ups could not locate it at all. I contacted Liquidation.com and got no response. I filed a dispute with Paypal to get their attention in helping me to find my merchandise. Instead they responded with saying for me to send photos of the merchandise. Now just how do you send photos of merchandise you have not received. Now they have suspended my account so I cannot even contact them. They have the worst customer service I have ever seen in my 42 years of doing business. I spent 642.15 for the merchandise and maybe that is not a lot of money to them, but to a small business it is a lot. UPS is doing their part in trying to locate my stuff, but Liquidation will not even file a claim for me. So I guess I am just going to lose what I spent.

This report was posted on Ripoff Report on 10/08/2010 06:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/liquidationcom/internet/liquidationcom-liquidity-services-inc-liquidationcom-has-poor-customer-service-and-rip-648784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

Received full refund.

AUTHOR: Mad in georgia - (U.S.A.)

SUBMITTED: Tuesday, October 12, 2010

POSTED: Tuesday, October 12, 2010

Liquidity.com has issued me full refund after I filed a dispute with Paypal. I had purchased from them in the past with no problem and had always been satisfied with the merchandise. If they would offer better customer service the company would be great to deal with. Once you file a claim with them they completely block your account, you cannot see any info about your order and cannot even log in. I do not know if they will unblock me or not. If not I can always buy from someone else.

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