Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #509170

Complaint Review: Lisa McKenna - Saranac Lake New York

  • Submitted:
  • Updated:
  • Reported By: AADVS — Saranac Lake New York USA
  • Author Not Confirmed What's this?
  • Why?
  • Lisa McKenna 38 Riverside Drive Saranac Lake, New York United States of America

Lisa McKenna Adirondack Rentals house rentals, deceptive landlord, uninhabitable conditions, real estate Saranac Lake, New York

*Consumer Comment: I dont agree!

*Author of original report: Saranac Lake Rental House

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We rented a house from Lisa McKenna of Adirondack Rentals in upstate New York. We paid a $900 security deposit plus first and last month's rent, totalling $2700 to move into this rental house, which Lisa McKenna owns at 64 Bloomingdale Avenue, Saranac Lake, NY 12983.

 

Lisa McKenna never told us that the house was extremely dirty and dilapidated. When we arrived with our three Great Danes and three cats, we were shocked to see the condition of the house and it was extremely filthy as though the house had not been cleaned in several years.

 

When we moved out of the house, we spent ten hours cleaning the house from top to bottom using bleach and Pine Sol, scrubbing all the walls, window frames, doors, and floors. We just received a partial refund of our $900 security deposit. Lisa McKenna sent a note with this check stating that she was deducting five days of rent for dog odor. Great Danes are known for being a low-to-no odor breed of dog.

We feel as though we are being taken advantage of by Lisa McKenna, who clearly did not keep up the house to begin with, i.e. broken windows, doors taped together with duct tape, black mold in the bathroom, cracked toilet seat, chunks of plaster missing from the walls, broken and missing window screens. I took photos of the house when we moved in because she refused to do a walk-through inspection with us.

 

They say a picture is worth one thousand words. I have the photos to prove what the house looked like when we first moved in, and I would be happy to supply these photos to you.

 

This report was posted on Ripoff Report on 10/14/2009 11:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lisa-mckenna/saranac-lake-new-york-/lisa-mckenna-adirondack-rentals-house-rentals-deceptive-landlord-uninhabitable-conditio-509170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Consumer Comment

I dont agree!

AUTHOR: Current Tenant - (United States of America)

POSTED: Thursday, November 26, 2009

My experience with Lisa McKenna has been quite the opposite.I have been renting an apartment from Lisa for the past three years.

Upon moving in,my apartment was clean and in excellent condition.From the moment I began renting from Lisa she has been honest,up front and attentive to any issues that arise.Even allowing changes in my lease such as..allowing me to have pets(with no extra security deposit).

Lisa has done and continues to do numerous projects to maintain her properties..including her property on Bloomingdale Avenue(in which I have witnessed first hand)..as well as being extremely flexible and generous!I have never been happier or trusted any other landlord as much as I do Lisa.

Respond to this report!
What's this?

#1 Author of original report

Saranac Lake Rental House

AUTHOR: AADVS - (USA)

POSTED: Wednesday, October 14, 2009

We rented a house from Lisa in upstate New York.

We paid a $900 security deposit plus first and last month's rent, totalling $2700 to move into this rental house in Saranac Lake, NY.  

Lisa never told us that the house was extremely dirty and dilapidated. When we arrived with our three Great Danes and three cats, we were shocked to see the condition of the house and it was extremely filthy as though the house had not been cleaned in several years.  

When we moved out of the house, we spent ten hours cleaning the house from top to bottom using bleach and Pine Sol, scrubbing all the walls, window frames, doors, and floors. We just received a partial refund of our $900 security deposit. Lisa sent a note with this check stating that she was deducting five days of rent for dog odor. Great Danes are known for being a low-to-no odor breed of dog.

We feel as though we are being taken advantage of by Lisa , who clearly did not keep up the house to begin with, i.e. broken windows, doors taped together with duct tape, black mold in the bathroom, cracked toilet seat, chunks of plaster missing from the walls, broken and missing window screens.

I took photos of the house when we moved in because she refused to do a walk-through inspection with us.   They say a picture is worth one thousand words.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now