• Report: #1071934
Complaint Review:

Live Technicians

  • Submitted: Wed, July 31, 2013
  • Updated: Wed, July 31, 2013

  • Reported By: skepticg8 — Fairview Park Ohio
Live Technicians
1564 Nimpkish Place Duncan, British Columbia Canada

Live Technicians Live Technicians Duncan British Columbia Canada

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I had problems with using Google to search and clicked on the 'help' link.  Instead of Google, I to Live Technicians, who said that I have 'spyware problems' and that my computer is about to crash, since someone hacked into it.  They told me I need to fix it and they would give me 3 years of 24-hour technical help if I pay $289.99. 

Since I could not use my computer, and thought they sounded legitimate (remember, I could not use google search to verify if this company is legitimate), I paid them with my credit card.  After almost 2 hours of remotely being accessed by a technician, I found that my computer problems were not resolved.  In fact, now I can't even open up new emails. 

I immediately requested a refund to my card and told them I will be reporting them to the Ripoff Report.  After finally being able to access the Ripoff report through Google search, I found others had very similar problems.  I was told that they are from Las Vegas, but the billing address is in Canada.  Also, they had east Asian - Pakistani or Indian accents.  Beware and do NOT trust this company.  If I don't receive my refund, I will be reporting them to the authorities. 

This report was posted on Ripoff Report on 07/31/2013 08:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/live-technicians/duncan-british-columbia-v9l0a6/live-technicians-live-technicians-duncan-british-columbianbspcanada-1071934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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