LiveOps Agent Services Fees for background report Scottsdale Arizona

 LiveOps was seemingly a legitimate organization.... or, so I thought. I have NEVER been required to pay for a background check for employment. That should have been a red flag for me. However, I am searching for remote or in-home employment. So, I went ahead and fulfilled the requirement of requesting for and paying for my own background and credit check through a company called First Advantage. And, I waited. I did not get a follow up email or a phone call. That would've been way too professional. Instead, I received a letter in the mail stating that, according to information received from First Advantage, I was ineligible for employment. I was shocked, so I called First Advantage, as instructed on the letter, to find out what the problem was. The issue was that they could not verify my Social Security number when cross-referencing with my birthdate. They would not verify that with me on the phone. I had to notify LiveOps and ask them to fix it. So, I was then told via email to look at my application to see if I needed to fix the birthdate. Upon logging in, I noticed that my birth year was inaccurate, which was weird, so I fixed it and requested that live ops call to submit the correction - as requested by first advantage. I could not call LiveOps, I had to send an email to an email address set up specifically for issues with the background check.