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Report: #1209846

Complaint Review: ll travel - New York New York

  • Submitted:
  • Updated:
  • Reported By: jjeagle22 — NYC New York
  • Author Confirmed What's this?
  • Why?
  • ll travel 87 Bowery New York, New York USA

ll travel LL travel enterprise. LL tours. Fraud Alert! This company is a SCAM New York New York

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DO NOT WASTE YOUR MONEY.

 

FRAUD! FRAUD! FRAUD!. Most of their tour guides are international students who don't have authority to work in the United States, and they are paid off the books to avoid paying taxes. They over charge their customers. Like they actually charge to go the Metro Museum in Manhattan NYC but in all reality that museum is actually free to visit to the public. And on attraction that are not free they raise the price for their customers. Like the wax museum in Time Square NYC if the cost is $12 a ticket LL will charge $15 to their customers. They are also very unsafe. They make the driver's break DOT Federal laws and even if the weather is terrible they will NOT cancel the trip, they would rather risk your life, your children and families lives for their selfish greed. For instance, they had a mini bus get stuck in the snow through a winter storm near Buffalo NY in Dec 2014. The people were there most of the night, no food, no drinks, just stuck in this storm. This tour was not cancelled because LL Travel wants YOUR MONEY. So they risk those people's lives, and if the bus company refuses to work in those conditions they are punished. drivers drive too fast for safety and if they refuse, the tour guide will yell  at them and then call their boss,  who will then call the driver to force him/her to speed. This is because they have the drivers driving sometime 550 miles in 1 day and 18 hours on a shift. They do this because they cramp too many attractions in their tours so that they make big money. Look up AM USA EXPRESS INC on the government website at , safer.fmcsa.dot.gov/query.asp?searchtype=ANY&query_type=queryCarrierSnapshot&query_param=USDOT&original_query_param=NAME&query_string=1841321&original_query_string=AM%20USA%20EXPRESS%20INC . This bus company was doing a trip for LL Travel's biggest competitor who runs their company much like LL Travel. This bus flipped over in (2014) due to an overly worked exhausted driver who was too tired to drive. More then 20 people were severely hurt and few unfortunately died. This was in the news as well. L&L Travel runs these tours like a production line in a factory. Tour guides must produce, which means making attractions at all cost. Also when you get to the attraction after hours in the bus, you will get 15 mins to enjoy your self. Yep, 15 mins.

Like I said, it's like a production line. If your lucky you might get 30 mins, and if you do be grateful. Be prepared to eat chinese food the entire trip, and also be prepared to pay more for that dinner then anyone else who comes to the same restaurant to eat. This is because LL charges more for the dinner and then kicks back some of the money to the tour guide. In the beginning of your tour, your tour guide will tell you his/her "tips" is their only pay. THIS IS A LIE. They are making money on you, on every attraction, lunch, and dinner. They will SCAM you. This is only a fraction of what I know, if I were to tell it all on this post, it would be too long, I will save the details for authorities. Be prepared for your miserable unsafe humiliating trip.

When you are done, you will feel used, abused, and angry. But it's okay, I will be getting people together with the same terrible experience that I have been through, and contacting the D.A's office where state prosecutors work. 

 

This link is to the news coverage of the recent fatal bus accident doing these type of tours. This bus was heading back to China town. 

 

6abc.com/news/2-women-dead-in-new-castle-co-tour-bus-crash/318157/

This report was posted on Ripoff Report on 02/17/2015 08:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ll-travel/new-york-new-york-1000w/ll-travel-ll-travel-enterprise-ll-tours-fraud-alert-this-company-is-a-scam-new-york-n-1209846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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