Lois Stevens, Lazysaussies, Bonefampets, EZKennel Lied to me about registration and health of my puppy. Ripoff Fayette Missouri

This is not closed, satisfactory for the record. I simply stated that I've had enough of this. Lois Stevens will ALWAYS in MY mind be a byb. I'm very happy if some people have had good luck with her, I congradulate those who have.

As for me not "remembering posting" you apparently were misinformed. I asked them to specify which posting they were referring to. I never DENIED or forgot posting ANYTHING. I may be GETTING old but I'm not THAT old yet! lol

This is NOT satisfaction accomplished. I do not want ANYONE thinking that I am happy and fulfilled with this entire deal. I am simply tired of playing this game. It is in God's hands as I hand it along with Lois Stevens up to Him to deal with as He sees fit.

Thanks for reading drama city and I appologize for it turning into that. I just want to inform others of this person and some of her dealings. I know quality breeders and Lois Stevens is NOT one of them in my opinion. Judge for yourselves as you see fit.

I never in any way meant to defraud Kel. I have tried my best to satisfy her. She will get the papers for her dog as soon as the registry give me the number.
If she thinks she is stressed she should be in my shoes. I would never do what she has done to me to anyone.

Kel it was not your vet that said you wanted him to find something wrong, it was my only other report on the BBB.
I received a letter on Saturday that the BBB complaint was closed and marked satisfactory because I am doing all I can to get your papers to you. Closed satisfactory means I am not trying to defraud you, I am doing what I can.
Amazingly when I talked to the Attorney General's office this morning, they were confused because you didn't "remember" posting anything on the internet about this matter.

To the public:

I'm done with this whole deal. I'm not here for a fight, public or other. If I inadvertantly started one then I'm ending it here and now.

I came here and advised the public of Lois. That was my goal, to help protect unknowing people like myself. I'm done with this. You, the public can make your own decisions if you would like a puppy from her. I'm done wasting my time. I have a puppy who I will love and care for the rest of her life.

All of this is an added stress in my life and I am done with it. God I know will give me the strength and wisdom to forgive Lois one day. Until then may the rest of you not have this sort of stress on your lives and on your hearts. Happy puppy hunting to all.

You are the biggest liar ever. But I guess I need to just spell it out, I forget your comprehension problem.
I do have one question, and that is How did you expect this since I didn't even know it was here? A friend saw it.
I have had dogs for 25 ears, aussies for 8.
The health certificate is handed to the shipper, and they attach it, normally it is in a plastic wrap. And there most certainly was a copy of it, in the little packet taped to the crate. It says packing slip, that is to protect the health certificate if there is a mishap with water or something. I ALWAYS SEND A COPY. I didn't just forget yours.

You told me she puked, but you didn't tell me worms. You were too busy reaming me for the cheap dog food you thought I had bought.
TIME DIFFERENCE, Kel, it is called Time difference. You are way behind me, and yes you called at midnight several times.
Yahoo, Kel you listed me, I didn't list you. You popped up all the time, I just ignored because I have work to do.

I have never had a customer harrass me as much as you.
You know Kel, as many times as you called me-why in HELL would I want you to harrass a vet.
I have said it before, and I will say it in front of God and everyone here--Send her back and you will receive a refund. Plain and simple. I WANT HER BACK, I DON'T WANT HER WITH A CRAZY PERSON. YOU WILL NOT GET A FREE DOG, OR A DISCOUNT DOG.

Okay we expected this. Here goes!

Lois claims I was "stalking her" by saying Hi when she appeared on Yahoo. Hellooo, anyone else use yahoo? It tells you when your list members are online. Yes I would say Hi to her. My bad for being friendly.

Yes I DID ask her the same question over and over. Helloo!!! Think I wanted an ANSWER??? If I had gotten one why would I continue to ask it? Calling her at midnight? Come on, I have kids! I would not call ANYONE that late without permission. Give me a break. Pictures? Yes I did ask for them. Which she put off for as long as she could, claiming bad weather. Yes she did at one point claim to have sent some and they never came through. That happens. No I didn't know she had tried on that day. I did recieve them a few days later, no big deal.

I asked my husband if he ever said I was stalking her and he said he would never say anything of the sort. Yes I did ask why Dace was more than others she had advertised. Yes I did feel like I was being ripped off due to the price difference. Who wouldn't?? As for being frantic maybe I was but she said she wasn't perfect. Did I know that she didn't have something wrong with her unknown to me? Yes she told me it was simply her markings. Great! That was easy. The food she was feeding I wasn't thrilled with as we don't have it offered here where I live. Yes I love my Purina and did think that she had bought something else. The reason I thought that was because Lois said she picked up what the local store had, she didn't tell me it was the PURINA that they had. Miscommunication on both of us. Again no big deal!

When Dace was shipped I did NOT get everything I was supposed to. The certificate that came was NOT protected, it was taped over by the airline and was not salvageable. What it said who knows! There was NOT a copy of it in the envelope that had her one piece of paper in it.

I never told Lois about Dace's worms? Honestly now I told her RIGHT AWAY that she was puking up worms! I was NOT expecting that and let me tell you, it scared me! If she wanted something in writing Lois should have asked for it. It was NEVER requested by her. Nor was any offer made to take care of the worming. I did mention a diet before the worms were noticed yes. That only meant cutting back on food a little and increasing her exersize.

Her furnishing me with the vets number immediately never happened! I DID ask over and over for it. Most people have a backup vet ready just in case something like that happens and they gladly provide you with it up front. I had to ask repeatedly for this information. No name was even supplied in the beginning. NOTHING! I was weary from that point on, but wanted Dace too bad to care.

The papers were supposed to be sent on Lois's way home? News to me! Lois told me up front that everything would be on the crate with her when she arrived. Nothing was EVER mentioned about the papers coming in the mail. Lois only ADMITTED to the mistake with DaeCees dad when I started asking her about it.

Do not let Lois fool you. I called and asked her about the numbers! That was when she got MAD at me for asking around about them! (Bad Kelsey, you're not supposed to do your homework on unknown numbers associated with your pup. Bad, bad Kelsey. lol) As for the owner of the male contacting me, well I guess that email got lost too. She has NEVER contacted me concerning this, not ONCE! My beef is with Lois, not the other person. It's not up to them to deal with this, it's up to Lois.

Lois claims she offered me dual registration for APRI or ACA?? The offer has NEVER been laid on the table. NEVER! Why would this report exist if it had been?? As for the MASCA deal yes I admitted that I messed up. Admitted it already. (We moms can make mistakes and admit them right? lol) Oops on my part. Lois STILL blames NSDR for all of her short comings. Nope, it's not their deal either. Again she blames others.

Yes Lois told me to send Dace back. Not in this lifetime. Dace will live a great, long life right here, in my sight. She says she has had this for 8 years yet even my husband remembers her saying she has been doing it for 25. Which is it?

As for ANYTHING being dropped. I have to laugh about that one. That's just funny! To my knowledge NOTHING has been resolved and just today I recieved an email from the Attorney Generals office. It has only just begun there. I have not seen Lois's reply or anything. It all takes time.

As for my VET give me a break. He has never said anything to me and quite honestly he would never say anything of the sort. Get real and know who you're talking about first! He is the greatest and I'll not have him involved in this whole thing.

I've made a nuisance of myself?? GOOD! Know what? It's allowing everyone to know just what YOU are all about! Glad to know I haven't lost my touch. As far as the BBB all being MY fault? If it weren't for the BBB then I never would have known about her other businesses. I only turned her in for this deal. The others had to be from other unsatisfied customers like myself. Whom of course she has no recollection of.

Again I have emails that you all are more than welcome to read. My friend read them and about choked. She said the inconsistancies were numerous and obvious. Lois is trying to make herself look good. TOO LATE! This whole deal has been sour and I'm tired of wasting my time with it. I have made it my personal goal in life to watch after others, help them AVOID people like Lois. To find reputable breeders who know their breeds.

First I want to say that Rip-off report is certainly a rip off. A person should at least be notified before crap is spread on the internet. A person with a grudge can make up lots of stuff and ruin a business. And just the fact that my reply will not be available immediately is another rip off. I certainly hope that Ms. Gaswint has learned her lesson and has the good sense to admit her false statement. Someone, perhaps her has so conveniently posted this on another message board, possibly more. As I find them, I will take note and I will insert this statement.

Have you ever had one of those customers that you wish you had never met? Well Kel Gaswint is one of those.

I saw her ad wanting a Miniature Australian Shepherd puppy that was red tri and I answered her ad because I had one puppy that was red tri. We conversed with e-mail and phone and she decided to purchase her. She sent paypal payments for her. Kel was a nightmare, at one 2 week period she e-mailed me 63 times, and was constantly stalking me to see if I was onlineI had to disable my Yahoo messenger because I couldn't even conduct business without her popping up.

I have a business and can't spend 24/7 with one customer, it just can't happen. There were several times I considered just refunding her money because of her seemingly stalking me and endless e-mails and phone calls, not because she asked for it back. But then she was just so excited and I felt that the puppy was going to have a good home.

Normally when I sell a puppy I might receive 10 or so e-mails initially in the process of sending pictures to the process of taking the deposit, then I send pictures every 10 days so that the new owner has a journal of growth, the last week I have the puppy e-mails will escalate with shipping plans and final paymentno customer has ever e-mailed me so many times EVER.

She would send me so many e-mails in one day that I couldn't even keep straight what she wanted, she would ask the same question over and over even though I had answered her.

She obviously has some sort of comprehension problem because she could never remember what I answered or what she had even asked. And the phone calls were constant also. Because of the time difference it was nothing for her to call me at midnightI just wouldn't answer because I have to sleep sometime!!

She would e-mail asking for pictures ever couple days, I finally had to ignore them and told her that I would follow what I usually did-- pictures every 10 days. She even admitted her husband said she was stalking me and promised to back off and let me do my job.

A few days after she made her deposit she e-mailed asking why the puppy was cheaper than some she had seen from other people. I explained to her that it was because she was going to be larger and I price by size, color, quality. I stated to her that if she has been a normal sized mini, I would have charged more. Then a few days after that she e-mailed wanting to know why she was more expensive than another puppy I had advertiseda black tri male.

I explained again that color, sex, size made a difference in pricing, and that he was a male black tri that was rather leggy and I had him priced lower. She made the remark that she felt I was ripping her off when she saw that price. I told her that her puppy was almost perfectshe e-mailed back frantically wanting to know what was wrong that she wasn't perfect.

I had to explain that it was a figure of speech, that the puppy was as perfect as one could bethere is no such thing as a totally perfect.

I always let my customers know early on about the puppy food I feed so they can try to find it and continue with the same brand. They are given a sample of food so that if they can't find it, they can mix with what they do find. She insisted on a different kind of food, Purina puppy chow; something I never use. But since it was an only puppy, I went ahead and used it. It is available in the grocery stores so that is where I got it.

My store carries a different variety than Kel got and so the nuggets looked different in the little bag on the puppy crate. She made mention that I hadn't gotten the right food, I told her it was Purina and it was the kind my grocery store soldshe became angry and accused me of getting inferiorgrocery store brand foodagain she didn't even listen to what I said.

She said that I said I got grocery store brand of foodI said that it was the kind of Purina Puppy chow my store sold. She never apologized for that mistake, just laughed about it. I will never again use a different food than I normal use for any customer.

When I shipped the puppy she had everything she was supposed to get, the health paper from the vet was, as required by law, affixed to the top of the cratethat is where they always are. A puppy can't be shipped without a health certificateit isn't allowed, so yes she had the statement of good health from the vet. It is in plain sight, and she was told where it would be.

She received a complete shot record and worming record. She told me the puppy threw up, but never old me it had worms. I told her I felt like it was just the long trip, but to let me know.

After her visit to the vet, I was told that the puppy was full of worms, but her vet (and I am sure that Kel won't admit this now) said it was probably because the puppy was oversized and I didn't give enough wormer.

Maybe it had worms, maybe it didn't, if it did it was my fault yes, but I apologized, and her vet certainly didn't make a big deal about it. I only had verbal comment about worms, nothing documented in writing by the vet.

When I said I would pay for the extra wormer, Kel said her vet didn't charge her. I have heard nothing else about any other health problems, except that Ms. Gaswint chose to put her on a diet, something that I told her was not a good idea for a growing puppy.

I did go through a vet change myself in mid streammy original vet is not practicing for personal reasons and I had to find a new one. I was told that they were moving offices and that was why I couldn't give Kel his number. When I was switched vets I furnished her with his number immediately.

Normally the signed guarantee is sent along with the shot record, but Kel requested it early and I scanned and e-mailed it to her. It is signed, it is legal, and she had it long before she got her puppy.

I never put the registration papers on the cratethey are mailed under separate cover, under the instructions of the shipping company I use, as a safety measure. Usually I mail them on my way home from the airport, this time I didn't remember the envelope. As it turned out, it was a good thing that I didn't. You see I have a relatively new computer program that keeps track of my records. I had bred Delta Dawn to my male dog Wolf the last time, and that info was entered into the computer. The last litter, the people didn't want National Stock Dog Registry papers, they wanted ACA, thus the numbers on the shot record. This time I used a friend's dog Bo to breed her. I didn't enter his info in the computerit was an oversight on my part. As I said before in this statement Kel was constantly calling, etc, and the last day before shipment when I was getting paperwork ready was no exception, she must have called 10 times. I had all my work to do, get the puppy ready for shipment, and do paperwork as well as answer e-mails and phone calls from Kel. I printed out the shot record and since I hadn't changed the male's info, it printed it out as if she were bred to Wolf again.

I didn't notice thismy oversight yes, but an honest mistake; one that I readily admitted once discovered. It wasn't until I got home and checked the envelope with papers, that I realized the mistake, so set in motion getting it rectified.


Also when I was filling out the hand written puppy registration for the NSDR I contacted the owner of Bo and asked for his number and info for the papers. We then realized that she had not sent in his papers for permanent registration,as she planned on selling him and allowing the new owner to choose his name.

She quickly sent the papers in immediately. I called Kel and told her what had happened, I called her immediately. I didn't put it off, I didn't hide from her, and I admitted what had happened. She had assured me that she knew all about NSDR and their slowness and attitude toward customers.

She gave me 7 days to get her the papersI sent her a statement that there was no way dealing with them that they could be back within that time. I promised them to her in one month. We realized that NSDR was not going to get the number to us within that month, in fact they are claiming they never got the paperwork, although we have proof that it was received, signed for and the Money Order cashed by them.

When we realized this, I contacted Kel by Phone and e-mail and explained the situation.
I did send her the pedigree on the female; I did send her copies of e-mails from NSDR although she says not. The owner of the male also e-mailed her this info. It is not unusual to sell a puppy with NSDR registry before you have all the paperwork.

Sometimes a person waits 3 years before they get all the paperwork on a dogit is the norm with NSDR. Normally I offer the person a dual registration with APRI or ACA so that they have paperwork with their puppy while waiting on NSDR, but Kel didn't want that.

At one point in time Kel tried to say that I had promised her MASCA(Miniature Australian shepherd club of America) papers, although I pointed out that there is no mention of that registry anywhere, and don't have the dogs registered with them.

I must now regress a bit and give you information on National Stock Dog Registry. My problems with them started about a year ago, when they lost an entire packet of papers that I sent in to be registered with them. Eight dogs were involved.

They of course said they don't lose papers, but they were lost all the same. I didn't even realize they were lost for about 4 months. I would call and be told to wait my turn. Another person had papers lost around the same timeperhaps the mail people lost those, but I rather doubt it.

This put me behind, and as I stated above for most people they accepted the ACA or APRI registry for their dogs with no problems. Others that wanted the NSDR registry understand that you must wait, and wait, and wait for your turn to come.

When I discovered that the packet was indeed lost, I resent everything and as of this date have yet to receive the info on one of the dogs I sent in. Common practice for NSDR is to send in your puppy paper and wait sometimes up to 6 months for the number for the dog.

You receive a letter (which I have enclosed a copy of one) stating that your dog has a number and you can register the offspring of this dog. It also states that the fancy papers will be sent out at a later dateI know of one person that is still waiting 3 years for hers. The norm is at least a year.

Kelsey has accused me of not even having my female registered because all I have for her is the handwritten pedigree I submitted to NSDR and the e-mail I received from them with her number and the statement that they would register her offspring.

NSDR operates differently than other registries. All puppy papers are hand writtenthere is no litter registration, they only register individual dogs.

I have tried to rectify this situation. I told Kelsey to send the puppy back and I would refund her money. I truly believe that she is trying to extort money from me and keep her puppy. The standard agreement is that if you don't like the puppy you send it back and get your money back then.

You don't get to keep the puppy and the money. I have promised her a registered puppy and it is a registered puppyshe has to be patient. I know I have waited myself for papers on dogs I have purchased for up to a year; I understand that it is that way when you deal with NSDR. Right now NSDR is 2 months behind, so before her puppy is 6 months old she will have all the registration numbers required to register her.

Believe me; I would never try to scam anyone, much less someone who has had so much conversation and questions throughout the entire process. I have a business and have had this business for 8 years.

I have puppies placed all over the US, with no problems, except for an errant NSDR paper here and there, and anyone that has requested the NSDR registration knows that it involves a wait, it is never timely.

I should have followed my instinct during that 2 week period of the 63 e-mails and never dealt with her. This has been a nightmare believe me. Ms Gaswint also turned me into the BBB of St. Louis. When I sent them my remarks, they dropped the entire thing as is the Missouri Attorney General's office. (Yes she tried that route too).

As far as the other BBB remarks she has made, I don't know where anyone got the name of a kennel called E-Z kennel. I explained to her that a person tried to get part of their money back from me by claiming something wrong with a puppy.

When I contacted their vet he told me frankly that the person wanted him to find something so she could get the puppy cheaper as her husband was mad she paid so much. I assure anyone reading this that the BBB does not drop cases or close them as satisfactory if you haven't done the right things.

If all three of these kennels are listed it is because Ms. Gaswint has made a nuisance of herself. I have not tried to defraud this person, but she is not going to defraud me.

Sincerely,

Sorry about this. I forgot to mention that while Lois owns the other business names, I can only speak on behalf of lazysaussies. I do not know personally about any of her other dealings. I only know with MY experience with this particular Miniature Australian Shepherd.