Loizzi and Associates, PC Loizzi promises and doesn't deliver Las Vegas Nevada

The comments as far as confusion with this situation are most likely true.  I have been working to get to the bottom of this complaint and have been unable to.  I continue to sort through this and will post what I ultimately find to be an accurate description of events.

Dorothy, Milwaukee WI

Here is the simple truth.  Clients hired my firm to get a modification reinstated that they already had, but Bank of America lost.  Clients were approved for a mod before they hired my office, but Bank of America lost the documents, and tried to tell these clients that there was not a modification in place. 

As a result, Bank of America wrongfully put these clients back into foreclosure even though they had a mod offer in place.  These clients signed up with my firm and we had a two-fold plan - fight with Bank of America to get them to admit that they screwed up, and bring back the modification they lost.  At the same time, we were reapplying for a new modification.

After months and months of fighting, we convinced Bank of America to re-print the previous loan documents and allow the clients to sign, and start their new payment plan in July.  Terry Bowers at Bank of America agreed, the clients signed the new documents and sent them back.  When we attempted to confirm, they lied to us and said they never got the documents, despite the fact that we had an email from May confirming receipt of the documents.

At the end of July, clients called to let us know that they spoke to Bank of America, and that Bank of America admitted to them that they had the documents, and that they would start accepting payments - but that the clients didn't believe they could make the payments at the amount offered, so they asked us to reapply. 

A week later, client called in and this is what he said, "We are fine now.  We already made a payment to BAC.  A representative from BAC called and apologized for their mistake and informed us that they will honor the modification as promised and remove the property from foreclosure once we make our first payment for July which we already did.  If we have a problem again with BAC, we will call and notify you if your services will again be needed."

We closed our file with this client and felt like we ended things on a positive note.  Then, I am blindsided with a BBB complaint....which I responded to immediately, and I also responded to their representative they were using at the Wisconsin Consumer Rights Bureau for Stop Rescue Scams, and provided the representative with my entire file.

Two weeks ago, I spoke with the representative from Wisconsin Consumer Rights Bureau, and she confirmed for me that the clients were actually angry with Terry Bowers from Bank of America, but were confused about who worked for who, and who made the mistakes.  The representative asked me for the phone number to Terry Bowers which I had in the notes in my file - and I provided it to her.  The conversation ended with the representative advising that she was going to go after Bank of America and this Terry Bowers person.  As far as I'm aware, the clients are happy with my office now that they understand what happened.

THIS REPORT SHOULD BE REMOVED OR UPDATED BY THESE CLIENTS TO CLEAR MY NAME.