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Ripoff Report | Long McArthur Ford, Salina Review - Salina, Kansas
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Report: #1448972

Complaint Review: Long McArthur Ford, Salina KS - Salina Kansas

  • Submitted:
  • Updated:
  • Reported By: Yen — Lynnwood WA United States
  • Author Confirmed What's this?
  • Why?
  • Long McArthur Ford, Salina KS Salina, Kansas United States

Long McArthur Ford, Salina KS Sold me a Ford Certified Auto with bare front tires and would not provide a carfax with a reported accident Salina Kansas

*Author of original report: Big Thank You

*Author of original report: I WANT TO HELP

*UPDATE Employee: I want to help

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Not only that , but dated the sales so 5 weeks of the Kansas 60 day temp Lic. would be used up by the time I picked it up.

This report was posted on Ripoff Report on 06/25/2018 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/long-mcarthur-ford-salina-ks/salina-kansas/long-mcarthur-ford-salina-ks-sold-me-a-ford-certified-auto-with-bare-front-tires-and-wou-1448972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Author of original report

Big Thank You

AUTHOR: Yen - (United States)

POSTED: Monday, July 02, 2018

As was stated in a previous complaint about wasting my temp Tag time without having possession of the car. A new 60 day plate arrived this morning and is on the car. A big thanks to the Crew at Long McArthur for this extended time.

Also the care shows abuse as the CV joint going into the differential has a lot of play in as does the differential. Tues we will know more as it goes in the shop on Tues the 9 th

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#2 Author of original report

I WANT TO HELP

AUTHOR: Yen - (United States)

POSTED: Wednesday, June 27, 2018

As we spoke about the 60 day temp tag, that would sure help some. But the Ford dealer will make the final decision on any work that needs done. I was glad to hear back from the dealership and that they are willing to help

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#1 UPDATE Employee

I want to help

AUTHOR: Tim - (United States)

POSTED: Tuesday, June 26, 2018

This isn't how we do business normally so I would like to fix the problem. Please reach out to me at Long McArthur. I am Tim Bartz, the Internet Manager at Long McArthur. I would like to send out a new 60 day tag for you and send you a copy of the Carfax, we use Autocheck which is a company that does vehicle history reports, in fact they are a little more thorough than Carfax. I would also like to discuss the solution for some tires as well. Again, I would like to resolve this issue and make it right. Contact me at 785-823-2237, extension 6706.  Thanks, Tim Bartz

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