Complaint Review: Loopnet.com - Internet
- Loopnet.com Internet United States
- Phone:
- Web: Loopnet.com
- Category: Real Estate Fraud, Real Estate Scam Artist , Real Estate Services, REAL ESTATE, REAL ESTATE
Loopnet.com CoStar Horrific Multi-Year Ordeal, cannot cancel membership, forced to pay exorbitant fees monthly
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Dealing with Loopnet feels a lot like getting mugged.
(1) The customer service is horrible - it's not the reps' fault, they're usually pretty nice (you can tell they feel sorry for the customers due to LoopNet's horrific billing practices), but a lot of LoopNet's policies are designed to swindle their consumers.
(2) If you dispute a charge on your credit card, they send their legal team after you and your credit card company.
(3) If you miss the cancellation cutoff point by even a second, you are locked in for another year . . . having to pay upwards of $5,000 to $6,000 per year, all without the ability to cancel or contest the charges without having to face their legal team.
(4) Once upon a time, LoopNet was a fantastic company offering valued services at a reasonable price. After they were acquired by CoStar, these hostile billing practices will NOT FAIL to leave a bad taste in your mouth. PERMANENTLY.
I'd like to say that CoStar is most likely also a horrible company (going by LoopNet's newly hostile attitude), but I've never bothered to find out . . . I can't bring myself to subscribe to CoStar's services after this ongoing horrific experience with LoopNet that my company and I were forced to endure for two years.
LoopNet is the worst real estate and/or web company that I, or any of my co-workers and colleagues, have ever had to deal with. Please save yourselves the trouble.
This report was posted on Ripoff Report on 01/29/2018 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/loopnetcom/internet/loopnetcom-costar-horrific-multi-year-ordeal-cannot-cancel-membership-forced-to-pay-ex-1425932. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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