Lowes Lowes extended service plan lemon law doesn't mean anything Internet

We bought a GE profile refrigerator at Lowes 2 years ago. It has had to be repaired 4 times, since then. Four times in 2 years, we have had spoiled food, water all over the floor, and an average of a week without a refrigerator. In researching it I find that GE has had something like 2 recalls on their refrigerators, so I shouldnt be surprised I suppose, and yes we should have done our homework better. The real disappointment has been Lowes. We have shopped at Lowes a lot because we thought they had good customer service. With the refrigerator, it has been an ordeal. First they delivered a refrigerator that didnt work, had cut wires inside, and had stains on the shelves. The repairman said Oh yes, this is the refrigerator that those other people sent back. We returned it. Then they delivered our current refrigerator, which of course has died 4 times. The good news is that we bought the service plan, which includes a lemon law. The bad news is that lemon law doesnt seem to mean anything, in reality. It seems to mean that you pay money and think it means something, but it only means something if the company wants to honor it, which of course they don't. That would cost (someone besides me) money.