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Report: #1380891

Complaint Review: Lowes.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Jer — Longmont Colorado U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Lowes.com Nationwide USA

Lowes.com & Lowe's Home Improvment False Rebate advertising Nationwide

*Author of original report: Rebate - UPDATE

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I ordered online a riding lawn mower.  The mower took much longer then the given arrival date.  It was fainally delevered to the store and I picked up.  The online recept had incomplete information on it.  The information is need to do the rebate form.  Customercare at lowes.com is refusing to provide the information needed.  you have to have an invoice# department # and these are not provided on the recept that is emailed to you after an order.  Lowe's Customercare just repeatedly tells me to call a third party rebate center.  That rebate center says we cannot help you unless you get the needed info. from Lowe's Customercare.

The scam is they never provide the advertised $250 rebate.

This report was posted on Ripoff Report on 06/23/2017 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lowescom/nationwide/lowescom-lowes-home-improvment-false-rebate-advertising-nationwide-1380891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Rebate - UPDATE

AUTHOR: - ()

POSTED: Friday, June 23, 2017

As I finished this report Lowe's finally emailed all of the sales information needed for the rebate form.

I was able to complete the form and send it in.  It now looks as if I will get the rebate.

It was very hard and took about 25 emails to get done.  So much hard time and run around but in the end all may have ened well.

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