Report: #1043554

Complaint Review: Lucille Roberts

  • Submitted: Mon, April 15, 2013
  • Updated: Mon, April 15, 2013
  • Reported By: seholtg — Richmond Indiana
  • Lucille Roberts
    1387 St Nicholas Ave.
    New York City, New York
    United States of America

Lucille Roberts Washington Heights Location Purchased/Paid for 2 yr membership.Cancelled in person 1 week later due to move.Charged $180 7 months later without warning. New York City, New York

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In August of 2012 I signed up for a two year membership with Lucille Roberts at the Washington Heights location. I was told that I could cancel at any time and I would stop being charged as soon as I did so. About a week after I joined I received news that I had to move out of NYC. In preparing to do so I cancelled my Lucille Roberts membership. Since I had done this and I was not receiving bills from them I had assumed they had taken care of my canceling of membership. On April 15th I received 9 ~$22 charges on my bank account from Lucille Roberts. 
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