Lulugal.com PRODUCT NEVER RECEIVED China / Asia Internet

Lulugal charged me twice for the same item. I had to call to have them cancel one of the charges. My items purchased were never delivered. They kept asking me to wait. The promise was to deliver within 3 weeks, then a maximum of 30 days. In the end, 45 days passed and items were never received (which they acknowledged). I asked for a refund. They offered to refud me 60% only, eventhough items were never delivered. Last, they offered me a store credit. I did not accept. If they did not deliver the origial product with a payment, why would they deliver with a store credit? I was refunded by my credit card and the bank went after them. I would advice that you do not trust them.