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Report: #1378847

Complaint Review: Lumanare - Internet

  • Submitted:
  • Updated:
  • Reported By: Jude — Marengo Iowa USA
  • Author Confirmed What's this?
  • Why?
  • Lumanare Internet USA

Lumanare Refusall To Accept Internet

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I ordered a skin care product from Lumanare after contacting customer service to make sure they were not signing me up for

more automatic purchases. the customer rep did not directly say that they (lumanare) would not. finally she said it would be an option i9f I liked the product and they would not sign me up for furtur purchases unless I requested it. I did not request future purchases, hoever, they sent them anyway debiting my debit card for almost $180.00. I called customer service to ask them where I could get an RMA# to return the unopened product/s. The rep said that the company would not accept any returns and would give no refunds under any circumstances and cancelled my" so called subscription" which I had not requested.Their whole business model runs on deception of customers. I am a senior and live on a very limited income. The money that they deducted from my account put my finances in a very critical situation. They are "thieves."

This report was posted on Ripoff Report on 06/13/2017 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lumanare/internet/lumanare-refusall-to-accept-internet-1378847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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