Complaint Review: Lumidaire
Lumidaire Verdadeyesserum FaceCream Luminous Do Not Buy These Products! Internet
This is reported as being one of the most successful products on Shark Tank but it is a classic bait and switch.
The site offers a free trial of the face cream and eye cream for shipping charges only. A customer is not able to see easily anywhere upon ordering that if the product offer is accepted (a sample each of eye cream and face cream for shipping charges only) then the customer will be charged $89.77 and $89.71 if the customer does not call and cancel.
The product arrives with absolutely zero paperwork in the box and no instructions on how to return the product if necessary.
When the charges hit your credit card and you call customer service to dispute the charges, they argue vehemently that they were clear and direct with the instructions (they were absolutely the opposite) and offer a 35% discount or a 50% discount to placate you and get you off the phone.
The cream is a scam and so is the company. Tell everyone you know they are con artists.
This report was posted on Ripoff Report on 09/21/2017 04:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/lumidaire/internet/lumidaire-verdadeyesserum-facecream-luminous-do-not-buy-these-products-internet-1401452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: