Luna Skin Care --- Wrinkle Remover Luna Skin Care They offered me a FREE SAMPLE of Wrinkle Remover LUNA SKIN CARE and LUNA FACE CREAM -- SCAM California

On October 25, 2017, I had a pop up come on my Face Book indicating that I could receive a FREE TRIAL OFFER if I only pay Shipping Charges. It was for a a Free Sample of Luna Facial Mist and Luna Facial Cream.   I said, why not, I ordered two free samples and figued I would pay the $16.00 UPS Shipping Charges. On November 16 and 17, 2017 My Debit Card was charged $89.99 and $88.95 for these FREE TRIALS without my Authorization.

They Representative I contacted at Phone Numer 877-671-0074 said I agreed to these terms which I did not and had no knowlege of. She said I woul get no refund. I asked for their EMAIL Address - she said there was none.   That this was the only contact number. I asked for their address to return the product, that I was VERY unsatisfied and want to return it for a Full Refund.  The Rep. said they do not no returns!

After pleading my case, she offered me 35% Refund.   I said NO, that I would contace RIP OFF and my Bank / Credit Card Representative to handle this matter. She then offered me 50% refund.   I said absolutely not.  That I will just contact my bank and credit card company and file a dispute. She then offered me 75% refund.  I said NO, that I will file a Rip Off Report and a disputye.

She then offered me a full refund, but I would have to pay $9.00 for processing which I agreed to. While talking to the Rep.  I could hear another male Rep. handling another same case and pulling the same Scam of no returns. PEOPLE - BE AWARE of FREE TRIALS and TERMS in small or no print.   THEY ARE SCAMMING YOU at LUNA SKIN CARE and Ripping you off for Fees of almost $200.00.   NOTE - LUNA SKIN CARE IS LOCATED IN CALIFORNIA AND FLORIDA.