LUXORE AGELESS CREAM I sent for free products and paid postage of 4.98 and 1.98 for ageless samples. No samples arrived. Then 98.42 was taken from my credit card. Pacoima California

I sent for free samples and was charged 4.98 and 1.98 for postage.  Free samples never arrived.  Then the company too 98.42 out of my credit card company.  Then a product arrived.  I phoned and told Luxore that i have not ordered this.  I never receuved samples.  I was tpld they would stop further payments and could return if unopened.  I returned the unopened product.  No refund arrived and when i phoned Luxore they said they had recived it but could not refund me as i did not have a return number.  Luxore never gave me a return number.  Now 105.38 paid and no product ofr free sample.  The phone staff just fob me off.