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Report: #1427029

Complaint Review: luxorhuller/By Marlene Birger - Internet

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  • Reported By: jean — garden city New York United States
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  • luxorhuller/By Marlene Birger Internet China

luxorhuller/By Marlene Birger Took my money for online purchase that was never received, no verifiable tracking info provided then would not take responsibility for replacing item Internet

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Made online purchase of luxury brand designer blouse at www.luxorhuller.com for $109.45­ received order confirmation but never received tracking info. Followed up via email and was assured all was coming. After weeks of follow up and promises ­ a $2 junk teeshirt arrived. When I contacted them to arrange for exchange/resolution = they advised me that the only way to resolve was for me to give them more money and purchase another of the same blouse at a discount. The back and forth to resolve went on for over a month and they stopped all communication when I asked them for their address to send the item back for exchange. When you go to the website there is small print that says they are not responsible for items lost in transit. There is also no telephone number or address as to where they are and I suspect they are in China. This is clearly a planned scam to get people's money then hang their hat on the not responsible for transit. Please take appropriate action to shut this down so others are not scammed as well. 

This report was posted on Ripoff Report on 02/03/2018 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luxorhullerby-marlene-birger/internet/luxorhullerby-marlene-birger-took-my-money-for-online-purchase-that-was-never-received-n-1427029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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