luxurious skin, luxurious eyes spoke to Julia (customer support) Gave name of manager, Ashley Found information under, Shark Tanks greatest deal. on-line based Internet

was browsing msn clicking on interested topics when I found an article named Shark Tanks greatest deals.  It mentioned the Kang sisters. I kept reading and found Luxurius skin, a trial offer for only $4.95 shipping. When I used my credit card I found you had to order the luxurious eyes too for another $4.95.  I said well maybe they need to  be used together.  I ordered but did not see any terms on the site.  I received the 2 products.  I used both of them but did not like the way my skin felt.  I started getting a rash. anyway I was checking my email and found they were charging my account $99.95 twice for each product on may 29th.  I called the number on the email and was instructed to press a certain number to cancel.  I cancelled each product. Today, may 30th i called again to speak to someone in customer support.  I spoke to Julia. I asked to get reimbursed for $199.00 and she said she couldn't do because it was stated in the terms and regulations.  I told her I never saw them on the email. She kept insisting they were there.  I asked to speak to a manager and she said she was not available. I asked for her name and she said Ashley. I was very disappointed and told her that I would contact my bank. I filed a dispute regarding the charges. I just can't believe I have been ripped off.  I hope for the best outcome in this situation.