Complaint Review: M2 Polymer Technologies Inc. - Internet/West Dundee Illinois
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- Author Confirmed
- M2 Polymer Technologies Inc. P.O. Box 365, West Dundee, IL 60118 USA Internet/West Dundee, Illinois United States of America
- Phone: 847-836-1393
- Web: http://www.phosclear.com/html/pond-...
- Category: Landscaping
M2 Polymer Technologies Inc. PHOSCLEAR i bought there product called Phosclear that they clam removes dirt from your pond water and it does nothing but make the water clody white. i emailed asking for a refund and Martin responded by being Internet/West Dundee, Illinois
*REBUTTAL Owner of company: PHOSCLEAR Works When Used Properly
Show customers why they should trust your business over your competitors...
I ordered their product called Phosclear which they claimed flasely that it would clen the mud out of my Koi pond water.
However all it did was to make the water clodly white.
I ask for a refund and was emailed back by martin whio was very rude in insluting refusing to refund my money so i reported it to my cedit card company as a flse and misleading advertisement and they will be refunded my money this week
This report was posted on Ripoff Report on 10/27/2010 05:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/m2-polymer-technologies-inc/internetwest-dundee-illinois-60118/m2-polymer-technologies-inc-phosclear-i-bought-there-product-called-phosclear-that-they-655926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
PHOSCLEAR Works When Used Properly
AUTHOR: Martin Matushek - (Virgin Islands (US))
SUBMITTED: Tuesday, November 02, 2010
This customer (Jeff R. of Walland, TN) sent us a nasty email after buying a 4-pound jar of our PHOSCLEAR water clarification product. He accused us of "selling flour in a jar" as it turned his pond white and did not clarify his muddy water. He asked for a refund which we declined based on his tone and his unwillingness to provide details on the pond water chemistry, total gallons, filtration system and pond dimensions.
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