• Report: #347362
Complaint Review:

MagicJack.Com - Ymax Communications - Donald A. Burns / Dan Borislow

  • Submitted: Thu, July 03, 2008
  • Updated: Thu, July 03, 2008

  • Reported By:Miami Beach Florida
MagicJack.Com - Ymax Communications - Donald A. Burns / Dan Borislow
830 Ocean Blvd. Palm Beach, Florida U.S.A.

MagicJack.Com - Ymax Communications - Donald A. Burns - Dan Borislow Magic Jack Fraud!!! Beware!!!! Palm Beach Florida

*Author of original report: Magic Jack is a rip-off

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I was very excited to hear about MagicJack. It made sense to me and I thought it would be a great product to try-out. The pitch, which I had seen on an informercial, the caused me to order the thing was "you won't be charged a cent". In fact, "if you don't like the MagicJack you can send it back, risk-free and we'll even pay for the postage...".

Well, you can imagine my surprise when within 24 hours of ordering this product my credit card was in fact charged $46.90. First of all, even if I decided to keep the product, I was under the idea that it would be $19 per year! Not $46.90!

When I attempted to contact MagicJack.com I found out that they don't publish their physical address, there is no phone number available for them and they don't even have a way to send them an e-mail!

MagicJack is a owned by Ymax Communications and Ymax has the same philosophy with regard to their phone numbers, e-mail, etc. The founder of Ymax is Dan Borislow and the CEO is Donald A. Burns and unless I go walking up and down Ocean Blvd. in Palm Beach, Florida I doubt that I will get this resolved.

This is no way to business. At this point, I don't care whether the product works or not. I refuse to do business with shady, disingenious people and that's exactly what we have here.

Warning: Stay away from these people. They are shady and that's how they operate.

Magic jack victim
Miami Beach, Florida

This report was posted on Ripoff Report on 07/03/2008 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/magicjackcom-ymax-communications-donald-a-burns-dan-borislow/palm-beach-florida-33480/magicjackcom-ymax-communications-donald-a-burns-dan-borislow-magic-jack-fraud-347362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Magic Jack is a rip-off

AUTHOR: Magic jack victim - (U.S.A.)

I just checked my e-mail and have been informed that my "Magic Jack" that I was unlawfully charged for has been shipped! They even gave me a tracking number. When I checked with the USPS, using the tracking # that "they" gave me and learned that they had no such package or tracking information.

Rather than continuing to complain, I am going to file a complaint with the Office of the Attorney General and with the Department of Consumer Protection and I encourage everyone else to as well.

For your convenience, here are the links:

Federal Trade Commission:

Florida Attorney General:

or they can be reached at: Telephone (850) 414-3990

Together we can put a STOP to this fraud.
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