• Report: #367490
Complaint Review:


  • Submitted: Wed, August 27, 2008
  • Updated: Wed, August 27, 2008

  • Reported By:Oakland California
851 Dairy-Ashford, Suite B Houston, Texas U.S.A.

Mags4Cheap.com , Mags4Cheap.com Took My Money, Didn't Fulfill Subscription, Refuses Response or Refund Houston Texas

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On 6/27/07 I ordered a magazine subscription from Mags4Cheap.com via GoogleCheckout (Google Order #224934611260847, M4C Order #573638) for $20. I never received the magazine, and have emailed & phoned Mags4Cheap several times, with no results. I did reach someone at their 800# once, who said he'd open a Trouble Ticket and email me the results, but again, I received nothing...

The email responses I do receive from their Customer Service rep "Brian" are clearly boilerplate responses that do not address my issue.

Their voicemail promises that all messages will be returned within 1 business day, which is a complete lie, and when one is on hold, the voicemail continually repeats that "your wait time is 1 minute" - over and over, for more than 10 minutes!

It's such a shame that a company like this has slipped into providing such shoddy service - I hear they used to be quite good!

Oakland, California

This report was posted on Ripoff Report on 08/27/2008 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mags4cheapcom/houston-texas-77079/mags4cheapcom-mags4cheapcom-took-my-money-didnt-fulfill-subscription-refuses-respon-367490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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