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Report: #1155645

Complaint Review: Mark Stoney - Internet

  • Submitted:
  • Updated:
  • Reported By: suzyQ — Austin Texas
  • Author Not Confirmed What's this?
  • Why?
  • Mark Stoney Internet USA

Mark Stoney Stoney stoney.mu/ pledgemusic.com/artists/stoneystuff twitter.com/Stoneystuff Musical Fraud. No product ever received from musician. Austin, TX Internet

*UPDATE Employee: Response from PledgeMusic

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As a once loyal fan, I happily partook in a pledgemusic.com event for Mark Stoney to help him with his music campaign. I spent my money on this so-called "pledge" and was promised a CD of his latest album by doing so. MONTHS later and I never received the compact disc I bought. Upon further inquiry to the musical artist, I never had the courtesy of a response. No product I bought and paid for and no reply. I feel ripped-off and needless to say, am no longer a fan of him or pledge music.

This report was posted on Ripoff Report on 06/18/2014 06:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mark-stoney/internet/mark-stoney-stoney-stoneymu-pledgemusiccomartistsstoneystuff-twittercomstoneystuff-1155645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Response from PledgeMusic

AUTHOR: PledgeMusic - ()

POSTED: Monday, July 14, 2014
We are very sorry to hear you never received your CD, and that no one from the artist's team got back to you.


 

When we first became aware of your post we couldn't find any record of a complaint on the campaign, so if you let us know your six-digit Pledge number we will investigate this for you immediately. Fan satisfaction is at the heart of PledgeMusic and as you can see from our 'fans' section on the site, in the unlikely event that a pledge exclusive isn't fulfilled, we provide a full refund – a guarantee that other sites don’t offer. 


 

You can also contact the office any time and one of our team members will happily assist you: pledgemusic.com/site/contact

 

Thanks!

PledgeMusic


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