Report: #1149032

Complaint Review: Master Lee's Tae Kwon Do

  • Submitted: Thu, May 22, 2014
  • Updated: Thu, June 26, 2014
  • Reported By: Adrienne — Boise Idaho
  • Master Lee's Tae Kwon Do
    4552 N. Eagle Rd
    Boise, Idaho

Master Lee's Tae Kwon Do Young In Master Lee's Tae Kwon Do Con, Manipulative, Crooks, Boise Idaho

*Consumer Comment: Misleading and/or Invalid Report

*Author of original report: Finally did the right thing.

*General Comment: Moronic much??

Show customers why they should trust your business over your competitors...

I have  been trying for 4 months now to get out of her contract.  I lost my job, and moved, and injured my  knee (according to them  one of the above would get me out of hmy contract)  Just prior to  the second payment coming due, I realized I had forgotten to give my 30 day cancelation notice and would have to just eat the fee for this month. 

I called them up, and told them I needed to cancel my contract.  “No problem” was the reply “we will get that taken care of for you.”

  The next month comes around,  another payment is taken from her account.  So I go in and talk  to them.  They say "we couldn't remember if you wanted to cancel your account or suspend your account"  AGAIN she lets them know what has happened, she had moved, and lost her job, and has injured her knee.  Now they throw in the fact that she has to move over 20 miles from their location. [continued below]....

.....  (She lives by the Airport, and they are clear the freak in Eagle) It may be less than 20 miles, but it takes almost a hour to drive that trip one way!  She is working on a dr note.  It is not like you can just get right in and see a specialist.

 They convinced me just suspend her account, (actually I had to agree or they were going to have me in tears right then and there because they just wouldn’t listen to me)  I kept telling them,  even thought I love tae kwon do 1-I have injured my knee and am unable to come in.  2- I moved, I am about an hour away, and I can’t afford the time or gas to drive down here and do this, even if my knee felt better.  3- I lost my job, and again just can afford it.

 They told me that the last (the 3rd payment)  they took would either cover the cancellation fee, or the next month if she wanted to start up again.

  2 months later after initial visit, then x-ray, the visit, the MRI then visit, she takes in a note saying  I can no longer do Tae Kwon Do.  Now 1 month later yep they take more money.  When I took in the DR note I was told that there was a 10.00 fee for processing, but since I paid for 2 months and never came in they would try to wave that fee, then all of the sudden I am with ANOTHER 147.00 charge!  Now they are claiming that once the Dr. note came in that is when the 30 day notice kicks in...REALLY YOU have got to be kidding me!  They kept saying well we thought you were going to get better and work things out and then come back....SERIOUSLY WHAT PART OF CANCEL MY CONTRACT ARE THE NOT GETTING!!!   I have s paid the cancellation fee, lost her job, and I feel I live too far away to attend classes, work, and go to school.   All we are asking for is the last payment that was taken out of her account, nothing else, even though the cancellation fee has now been paid 3 times over!

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This report was posted on Ripoff Report on 05/22/2014 08:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Misleading and/or Invalid Report

AUTHOR: Aaron B - (USA)

Ripoff Report should remove this misleading report due to this report is not being reported or written by the actual consumer that was involved. Why is this important? Because it leads to "he said she said" so how do we know if this is an accurate account of what happened or if it even is a legitimite report. When searching for a good business to patronage especially for things that require a long term commitment, consumers like myself rely on online reviews of businesses including the resources of Ripoff Report. Unfortunately after today, I no longer trust Ripoff Report to review and vet the claims being made on their site.

The author switches from first person to third person while stating, "3- I lost my job, and again just can't afford it.", in one sentence then says, "I have s paid the cancellation fee, lost her job, and fee I live too far away to attend classes.." And again the discrepancies continue, "She lives by the Airport, and they are clear the freak in Eagle", and then continue to say, "They convinced me to suspend her account", "I kept telling them, eventhough I love tae kwon do 1-I have injured my knee." So who does is involved exactly? Additionally, according to the report timestamp footer notes, the report was filed in Arizona local time.

I do not work for Yong In Master Lee's Tae Kwon Do, I am not their friend. I am a parent who has a son attending their Little Tiger's classes. Why do I feel the need to rebuttle this report you may ask, well I almost decided against taking my preschooler here due to the complaint here on Ripoff Report. Fortunately, there were many positive reviews as well as us deciding to do a one day trial before making our commitment. As with any business, I am sure there is something that doesn't go the way things are planned or that there are some customers that are not happy with a service but to call them "cons" and "crooks" in an online report (the tittle of the complaint) is absurd and slanderous.

My purpose of this rebuttle is:

1) To state that this report should be removed due to too many inconsistencies as to who is actually involved or doing the reporting.

2) Give other consumers my own personal and overwhelming positive experience with all the staff members, the owners, instructors, including the young assistant instructors whom provide positive reinforcements, structure and respect to all that walk through their doors. During our first visit, everywhere we walked, when passing each other, they would greet you with a "hello sir" or "hello mam" along with a bow. I thought that was an impressive first impression but probably wouldn't last, well almost a year later we are still bowing and greeting each other with respect. Trust me it was weird and uncomfortable at first because I am not the student, my preschooler is...which leads me to my closing statement.

Yong In Master Lee's Tae Kwon Do has taught my rambunctious preschooler, who before taking his class couldn't keep his attention on anything longer than a few minutes, discipline, respect, self esteem and many other positive self development and growth. Now that I reflect, they have also taught me discipline, structure and respect just by walking through the doors. I no longer feel weirded out by having to respond to all their greetings and bows from Master Lee himself to the littlest Tiny Tiger greetings. In a way I am getting a free lesson in life as a bonus and in that sense I am grateful. Sorry to the person involved in whatever situation this is but in the end we are all accountable for our actions and should handle things that go wrong in a respectful, truthful and more accurate way. We all have to live on this earth and raise our children together.

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#2 Author of original report

Finally did the right thing.

AUTHOR: Beth - ()

I was having a hard time getting past the employee, and getting to the owner.  I did warn them that once I write a rip off report I can't change it, I can only reply to it.  They had plenty of time to do the right thing.  However after the rip off report, and BBB report was filed, the did refund her the 149.00 dollars that was due her.  He also mention that he had no idea that things had gone this far and did not know there was a problem.  I sounds like the employee was just trying to cover up her mistakes.  Word to the wise...document everything.

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#3 General Comment

Moronic much??

AUTHOR: Tyg - ()

 How in ANY stretch of the imagination should YOU get anything for free because of "rude". Heres a thought, why not sit down and write out EACH AND EVERY instance of "rude". First it is NOT ILLEGAL for ANYONE to be rude or disrespectful. If YOU had a problem with "rude" then WHY did you push them into being rude? They have a job to do and you calling every few hours DEMANDING a update isnt going to get the job done any faster. Then you have the NERVE to call up corporate DEMANDING they give you an extended warrenty because your nose is in a snit?? Exactly how self-entitled do you think YOU are. Odds are your one of those pain in the a*s customers who no matter how hard they try, YOU are NEVER satisfied.

Grow the hell up you child. YOU DO NOT DESERVE ANYTHING!!!! Now if say they had whipped your a*s behind the shop or maybe felt your woman up you would have a reason to make demands. Just because YOU felt they were "rude" doesnt give you the right to make demands. YOU purchased a used vehicle AS IS. Youre not going to get ANYTHING out of them FOR FREE!!! So if Im reading your post right the "resolution" to someone being rude is FREE MONEY???

Well I find YOU to be RUDE AND DISRESPECTFUL!!!!! Are YOU going to give me roughly $1000+ in free?? No, YOU wouldnt. I suggest that YOU read a book or three on manners. You are OBVIOUSLY someone who instigates in order to cause drama and trouble because your life is so pitiful and useless.

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