Report: #968280

Complaint Review:

  • Submitted: Mon, November 12, 2012
  • Updated: Wed, November 14, 2012
  • Reported By: miwavi — seattle Washington United States of America
    United States of America

Show customers why they should trust your business over your competitors...

What a RIP OFF

mastercard fraudulently claimed there was credit card fraud on my card that I bought at the store They said I claimed there was fraud committed by a respectable science website which I in no way shape  or form did. The site has never had anyone make any claims like that against them. I called mc to ask what the status of the refund was from zombal and they took it upon themselves to file a fraud claim and called me and said you have to call another dept to get the card reissued I called them and they said you have to find the receipt and fax this big list of info over to them so the card can be reissued.

What a nightmare I cant find the receipt I dont have a fax machine going to one is a big hassle. This is a SCAM its dumb and dumber in real life they even said if the phone record proves there was no claim of fraud which it clearly will,  it will not matter, find the receipt find a way to fax everything if you dont we will take all of this money for our company coiffures and there is nothing that can be done about it. [continued below]....
..... A credit card company that is one of the arbiters of weeding out of credit card fraud is committing credit card fraud this isn't bad comedy this a real outrage.

The Justice dept needs to investigate mastercard. They even said if you dont have a fax machine to send the info we will take your money and there is nothing that can be done about it. This is illegal, there is no such terms and conditions in any documentation of any company in the country like this because it is a SCAM to make that kind of demand. What if someone lives in the mountains and doesn't use fax machines? All lawbreaking companies in the liars gallery need to be reported so they can be exposed.
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This report was posted on Ripoff Report on 11/12/2012 06:10 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report CEO Ajay Banga IS a rip off artist

AUTHOR: miwavi - (USA)

he is now a Fully Qualified Village Idiot.

For failing to respond to this ripoff report, ripping the cover off the scamming mastecard
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#2 Author of original report

mastercard horror show

AUTHOR: miwavi - (USA)

seriously beware of mastercard and their customer service reps.
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#3 Author of original report

Beware of mastercard

AUTHOR: miwavi - (USA)

They put a supervisor on the phone to try and justify breaking the law and ripping me off and he was a bizarro dull machine of repetitive nonsense talk and in no way was he sympathetic. He refused to acknowledge they are wrooooong and he just ran around in circles with this annoying gibberish. They must have some horror show from a bad outer limits realm because he seemed like one of those not so pretty outer limits images you see for an image search of outer limits. A customer service rep from a big company is usually right on, but mastercard chooses to rip off a loyal customer and compound it with a device thats a flabbergasting disgrace. All these swindlers in the ripoff report need to make a horror movie so they can make some money and pay everyone back. 
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