Complaint Review: Matador Taxi Co. - Bullhead City Arizona
- Matador Taxi Co. 1650 S. Casino Dr. Laughlin Nv. 89026 Bullhead City, Arizona United States of America
- Phone: 928-542-3816
- Web:
- Category: Taxi Cabs
Matador Taxi Co. Theft Over-Charging Pervert Argumentativeness Pathetic Mean Sneaky Bullhead City, Arizona
*General Comment: Matador Taxi
*UPDATE Employee: Not really...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
There are numerous accounts of Steve (The Owner) overcharging his customers, asking for sexual favors in return for free rides, and disregarding the "smaller" rides because they are a "hassle and not enough money". He also has been stealing from his own employees! Setting up a system so that while he is on shift he collects all the high end calls booking well between $150 to $300 and leaving everyone to collect $75 if lucky (Making take home $ around $25).
He plays with the numbers on his paperwork to hide all the calls he has been doing so that they look even and legit. He has given each customer that rides with him a sorrowful story about his hospital stay and ex-wife to gain more income and "better" rides. He has a dispatcher give him the bulk of the calls, why even have employees then?
On multiple accounts customers and old employees have stated he has asked for sexual favors or referenced to sexual acts. This should not be accepted, especially with his 13 year old daughter who rides along with him.
He will charge his customers more then any other driver on the road, stating he "needs the money for his business", yet, he will be seen at the casinos in Laughlin Nv. gambling at random hours of the day and night.
The vehicles are filthy and always breaking down, having a mechanic do the least work and "rig" them to drive for a while. NOT SAFE!!! At any moment something can break in any car and completely cause trouble with the driver and passengers safety.
Matador Taxi Co. is a horrible company to ride with and work for. About 95% of the current drivers are good people, great drivers, and working hard to deliver customer service and value. The company though is a disgrace to it's field and should be looked into for investigation when it comes to money laundering and bad records filed.
If you are in the Bullhead City, Laughlin, Golden Valley areas then I suggest using another company who actually cares for it's business and people involved. I will never use Matador Taxi again knowing everything I do about it. I feel uneasy knowing it's still in business.
This report was posted on Ripoff Report on 10/20/2012 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/matador-taxi-co/bullhead-city-arizona-86426/matador-taxi-co-theft-over-charging-pervert-argumentativeness-pathetic-mean-sneaky-bu-957666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 General Comment
Matador Taxi
AUTHOR: joe2000 - ()
SUBMITTED: Sunday, August 25, 2013
Matador Taxi is the worst taxi service in the Tri State area. They have a history of their drivers using the company's vehicles for illegal activity. Such as drug deals and prostitution. They also do what is called in the taxi business as"Cherry Picking". Which is drivers taking the better more expensive calls for themselves and dispatching the smaller calls to other drivers. Some drivers are going home with as little as $12 a night after paying for fuel and giving the owner his share, while other drivers can make as much as $100.
There is no doubt in my mind that there is Favoritism going on in the business. They use the taxi radio as a personal phone, many drivers are constantly out if the vehicle whether it's to conduct illegal business, go shopping, or just hang out at home. I have been in the customer service industry for 20 years now and this business DOES NOT know how to conduct themselves in a fair and professional manner. The owner is too worried about his OWN bills and personal life than being concerned about his business and it's employees and customers.
In my opinion, none of the Taxis in this area are very good, but Matador Taxi takes the cake as the most unprofessional, dishonest, and most shady company. PERIOD!
#1 UPDATE Employee
Not really...
AUTHOR: Liberty - (United States of America)
SUBMITTED: Tuesday, March 12, 2013
I must say, you sure did get a lot of information wrong, misunderstood, and seriously did not get the facts correct. More then half of the information you provided is false, some wasn't Steve, who you pointed your finger at, but another person who is no longer with the company. This entire post has to be a joke. Let me guess, Mike... Kathy... someone attempting to only look obviously uneducated? Stop attempting to make situations worse and stick to what you know best, spending money and messing up your own life.
I would have never known this was here, thank you google image search. Where did you get that image anyways? I do not believe you have the rights to it.
I will say this: Every company, situation, and in life you will have moments where you need to blame someone else. Admit you messed up and move on. Go about your own way and take care of your own stupid company.
Matador, Steve, the employees, and everyone else involved delt with so much over the years but everyone is doing great. The company has been hiring new drivers, fixing the disaster Mike and Kathy "Steve's Ex-Wife" left, and establishing the company in positive ways. Do not always believe what you read or hear.
Also, I noticed you said ...to ride or work for... and the only thing I can assume about you is, you are either someone who was fired, the dramatic X factor, or another company. I will assume another company due to the vast amount of rumor mill, low grade, dock sided cabbie chat you based your report on. Facts people, go get them.
Advertisers above have met our
strict standards for business conduct.