Complaint Review: Match.com - McAllen Nationwide
- Match.com P.O. Box 3870, 78502 Nationwide U.S.A.
- Phone:
- Web:
- Category: Internet Services
Match.com ripoff video service theft fraudulent billing McAllen, Texas Internet
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I signed up for a "free" 7-day trial of Match.com's video service. I tried to cancel a few times prior to the 7-day expiration period.
Each time I tried to cancel through the web site, I was redirected to a page that did not include cancellation as an option. I finally emailed Match.com to cancel and asked for confirmation that my request was received.
On the 7th day, I received the confirmation that my trial membership was cancelled. However, my account on Match.com showed that I was still subscribed for one month.
On the eighth day, I went to the web site and was finally able to reach a page to cancel the free trial. I was automatically billed for one month anyway. When I emailed Match.com, they responded that I did not cancel in time and they did not give refunds. I sent them a copy of their email confirming my cancellation on day 7, but have yet to receive a response or credit.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Bruce
Los Angeles, California
U.S.A.
This report was posted on Ripoff Report on 09/23/2004 06:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matchcom/nationwide/matchcom-ripoff-video-service-theft-fraudulent-billing-mcallen-texas-internet-109730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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