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Report: #640379

Complaint Review: matchmaker.com - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: DDutchman — Florida United States of America
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  • matchmaker.com 1521 Alton Road #626 Miami, Florida United States of America

matchmaker.com Matchmaker Takes Your Money Without Warning! Miami, Florida

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If you buy a Gold membership Matchmaker.com will renew the membership and charge your credit card without notice even if you cancel your membership.  Even if you cancel your Gold membership Matchmaker.com may charge your card and refuses to refund the money.  I noticed the unauthorized charges two days after they hit my bank and notified Matchmaker.com that I had not authorized the renewal and had already told them I did not want to renew.  They still refused to refund the unauthorized charges.  Instead, the extended my Gold membership for another six months even though I specifically told them I had cancelled my membership. 

It is kind of like "You can check out any time you like, but you can never leave." 

-'Hotel California', The Eagles, Feb 1977. 

This report was posted on Ripoff Report on 09/14/2010 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matchmakercom/miami-florida-33139/matchmakercom-matchmaker-takes-your-money-without-warning-miami-florida-640379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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