Report: #1293142

Complaint Review: Mattress Firm - Baytown Texas

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Ripoff Report is Xcentric Ventures

Submitted: Fri, March 11, 2016
Updated: Fri, March 11, 2016
Reported By: Beth — Dayton Texas USA

Author Not Confirmed

Why?

Mattress Firm 8608 Hwy 146 Baytown, Texas USA

Phone: 281-573-9350
Web: Mattressfirm.com
Category: Miscellaneous Companies

Mattress Firm return policy Baytown Texas

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We recently bought a Sterns & Foster Split Extra Long Emelia ROse mattress for $4549.99. The sale person told us we could exchange the mattress until we found on which my spouse could sleep on. When we decided we need to try something else we went to the store & we were told we could not exchange for a different mattress because we waited to long.

We gave up & purchased another mattress from a trusted company only to find out that the mattress sold to us first would not work on a adjustable bed frame be it had a built in inner spring section which will not work on a adjustable mattress frame.

Can you suggest anything we could do to reclaim some of the loss!

This report was posted on Ripoff Report on 03/11/2016 05:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mattress-firm/baytown-texas-77523/mattress-firm-return-policy-baytown-texas-1293142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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