• Report: #183581
Complaint Review:

Mayan Resorts - Mayan Palace - Grand Mayan - Desarrollo Marina Vallarta - Great Vacation

  • Submitted: Mon, March 27, 2006
  • Updated: Mon, March 27, 2006

  • Reported By:Houston Texas
Mayan Resorts - Mayan Palace - Grand Mayan - Desarrollo Marina Vallarta - Great Vacation
mayanresorts.com Internet Mexico

Mayan Resorts - Mayan Palace - Grand Mayan - Desarrollo Marina Vallarta - Great Vacation Mayan Resorts - Great Vacations Club scam! Ripoff Internet

*Consumer Comment: Reply

*General Comment: Yes this is a strong arm tatic,but they did not force you to attend

*Consumer Suggestion: Mayan Palace Timeshare

*Consumer Comment: Couldn't agree more

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Avoid the Mayan Palace/Mayan Resorts/Great Vacations Club Trap!!!

The story starts when the potential victim, a Canadian or American tourist or tourist family, is solicited on the street by extremely aggressive Mayan Palace/Mayan Resorts sales agents pressuring them to attend a "90 minute presentation" at the Mayan Palace/Mayan Resorts local resort, in return for a free meal, free excursions, and - possibly - a couple of hundred dollars at the end of that presentation ("no obligation other than listen to the whole presentation", they are told); or - if they happen to be a new guest of Mayan Resorts/Mayan Palace/Grand Mayan or any flavour thereof, having, let's say, rented there, the tourists are subjected to the same tactic "pushing" them to attend the "short presentation", possibly the next day. Once arrived at the local Mayan Palace/Mayan Resorts presentation place, the "presentation" becomes a long (possibly 5...7 hours) series of sales tactics and pressures aimed at determining the tourists to purchase "an amazing income producing investment" - Mayan Palace time-share units - until, exhausted, they agree to sign, not realizing that what they sign doesn't include most of the verbal promisses that were made by the con artist sales agent, but rather all kind of restrictive clauses that limit even what seems to be promised there in the first place, e.g., "subject to availability"(1). The tourists leave the place with a number of copies of what they signed in hand (but don't notice that at least one such paper is missing: the one where they signed off their right to a 5-day cool-off period, sacrosant under Mexican law) and it is usually the next day - after a good rest - that the tourists start discovering inadvertencies, if at all. They call the resort, but the people they dealt with are either not there, or not available and it continues this way until possibly the vacation is over and the tourists have to return home; by that time... the 5 days are over, and then the Mayan Palace people inform the new victims that their right to cancel is over, too.
And, as more time passes by, the victims discover that what they heard and what they got are as different as day and night! Only that, by then, it may be too late - they may be unable to recover their funds, sometimes saved over a lifetime.

(1) Subject to availability is the clause most used; this way, they attempt to cover themselves when they are confronted with the fact that most of the items promised in written are in fact unavailable.

For details about this kind of scam and a few possible antidotes, please see:

Houston, Texas

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 03/27/2006 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mayan-resorts-mayan-palace-grand-mayan-desarrollo-marina-vallarta-great-vacation/internet/mayan-resorts-mayan-palace-grand-mayan-desarrollo-marina-vallarta-great-vacation-m-183581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Mark Miles - (USA)

It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:



I hope you can solve your problem, good luck!

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#2 General Comment

Yes this is a strong arm tatic,but they did not force you to attend

AUTHOR: IamGood - (USA)

Did they use AK 47's to force you to go at gun point?  I know all about these.  They accost you in the airport, they accost you at the property when the "hotel representative" sets you up an appointment to see them about the ammenitities of the hotel, and to get your "free vouchers" promised to you by travelocity, or expedia. 

If you do not attend this "meeting", they wont give you the free voucher.  I made a mistake of going one time, and I immediately knew this was a strong arm sales pitch.  My wife and I walked out.  They tried to stop us, but we kept walking.   

I would never let them take me off site to go to any presentation. 

These people only get paid by commission, and they are very aggressive.  So just make your reservations, forget about the free vouchers to go see they pyramids.  I dont go to Mexico to see the Pyramids, I go to Mexico to see  my wife in a string bikini. 

so keep that in mind next time you travel to one of these resorts.

Dont let them lure you with the prospect of a free deluxe breakfast.  If the resort is all inclusive, your breakfast is free any way.

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#3 Consumer Suggestion

Mayan Palace Timeshare

AUTHOR: VC32 - (United States of America)

A Mayan Palace Timeshare is one of the worst purchases you could ever make, you basically end up buying a whole of nothing for a high price. You are not alone of this, there are lots of people who have become a vicitim of a Mayan Palace Timeshare Scam. There is a company called Mexican Timeshare Solutions that can give you a free consultation on your matter, you should contact them to know how to proceed legally against this company
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#4 Consumer Comment

Couldn't agree more

AUTHOR: Elizabeth - (U.S.A.)


I went to Puerto Vallarta this past January and the horror stories I heard about the Mayan Palace were unbelievable. I heard about people being kept there for hours upon hours, being left in the middle of nowhere, strongarmed, yelled at, etc. It was awful. We did make the mistake of going to a presentation somewhere else and it was better but they still managed to keep us for 3 hours. Fortunately, my better half finally put his foot down and we left.

I would agree, avoid the Mayan Palace or pretty much all timeshare presentations completely. Unless you are seriously interested in purchasing, its just not worth whatever they promise you to get you there.
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