Complaint Review: MDF A Sign Co. - Mark D. Frank - Titusville Florida
- MDF A Sign Co. - Mark D. Frank 3424 S. Hopkins Ave. Titusville, Florida U.S.A.
- Phone: 407-227-1518
- Web:
- Category: Small Business Services
MDF A Sign Co. - Mark D. Frank Commerical Signs that break in one day and fall off in 4 months Titusville Florida
*REBUTTAL Owner of company: Breaks in one day fall in 4 months
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I am a small business owner. On end of January 2008, I called Mark, the owner of MDF A Sign Co, to estimate on fix our commercial sign. To estimate, Mark came next day to tell me how much is to fix the sign. He even promised to throw in some free paint to paint the poles. After that he said that he will need half of the money ahead. After we paid for half of the money, he did not show up to fix the sign for about one month. Finally, he showed up to fix the sign, he said that he did not remember that he said that he will paint the poles. We said that is okay, after all we are also small business owner and know how hard it is to own a business.
Just the next day, the sign that we JUST fixed, caved in and started to break. We called Mark the right away. But he said that he as another job and will not be free until next week. However, he never shows up the next week. We must call him more than 20 times. He always has excuse for it. Yet, when he wanted the half of the money, he can be right over the next day. It is not until a month and a half later, he finally showed up. And he simply pulled the caved sign out. By this time, the sign is already broken and bended.
The worst part is that on Jun of 2008, we have a storm, a SMALL storm. Our sign just simply got blow off! I understand that if it is some big storm that come and blew everyones sign off. However, another businesss sign under our sign is not even a paint chip. In fact, on the same street, not a single sign is damage!! I called Mark the next day which my wife said forget it, he never will show up!! Unless we paid him more money!!, which my wife is right. Mark said that he is busy (to rip other people off) and the sign is not under any warranty (of course not, it break the next day). and because some tornado that were at our place that blow the sign off (sure, like we are not here that day and the tornado just pin point our sign)
This time I learned, I called few companies for the estimate. All the companies estimate cheaper than MDF A Sign Co. And all the companies were asking who did our sign. They all agree that the job that Mark did was very bad and no experience. The material Mark used was wrong and cheap. All I know is I want to let other people know that NOT to use this company MDF A Sign Co. Unless you want to throw you money away.
Few tips I learned from this experience, 1) Always get two or three estimates. 2) Always put everything in the contract. 3) Find the one that has guarantee on their job. a good company stand behind their work. (and put the warranty in the contract). 4) pay after the work is done. Try to write a check which cannot cash in few days 5) never put too much trust in people.
I hope my experience will help other been rip off and stop Mark rip someone off. Thank you Ripoffreport.com.
Smallbusinessowner
Kissimmee, Florida
U.S.A.
This report was posted on Ripoff Report on 06/17/2008 02:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mdf-a-sign-co-mark-d-frank/titusville-florida-32780/mdf-a-sign-co-mark-d-frank-commerical-signs-that-break-in-one-day-and-fall-off-in-4-mo-340933. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Breaks in one day fall in 4 months
AUTHOR: A Sign Co - (United States of America)
SUBMITTED: Tuesday, November 03, 2009
For some reason I decided to look or Google my name and this is what I got.
The Motel that purchased the sign from A Sign Co in Titusville Florida did indeed get an estimate the very next day and put half of the money down.
We did special order plastic that was 1/4" thick witch we did not recomend but the Chinese customers did want. We told them that this will not last with the high winds in Kissimmee Florida. The new title of this story should you get what you pay for.
We install the sign with in the time that was on the contract, but the customer neglectet to tell you that when we finished he changed the face copy and I explained we could not change untill we finish another job. We came out the very next day to see what we could do. I explained there would be an extra charge to change the copy. Well they wanted me to work for free. Ha Ha I would not have been in business for 11years if I did these things. One month later the sign bowed in and we went out to the job fixed the sign and gave him new copy and I wrote it off as warrinty. For the public to know do not use plasic for faces that large spend the extra dollars for a flex face that is what I recomended in the beginning.
A Sign Co, Inc A good sign Company we have served over 10,000 customers in the past 11years and are happy to serve you
DON'T BE CHEAP Just be good
Thanks Mark D. Frank
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