Complaint Review: MDG Computers Canada, Inc - Oakville Ontario
- MDG Computers Canada, Inc 2490 Bristol Circle Oakville, Ontario Canada
- Phone: 800-865-8505
- Web:
- Category: Computer Manufactures
MDG Computers Canada, Inc Demand I pay re-stocking fee for defectve product Oakville Ontario
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MDG attempted to sell me a defective Visionbook Pro 3050 XD notebook along with defective software. MDG also attempted to sell me the 2007 MS Office Student/Home edition when I specifically ordered the 2003 MS Office Student/Teacher edition.
Originally I had to return all items within a day of recieving them. The notebook was suppose to be replaced as well as the software.
When MDG shipped back the items they shipped back the same notebook. I had to phone them to find out why. They claimed that they fixed the notebook. The software they replaced was not the same software I originally ordered.
Within a few days of recieving the alleged fixed notebook I discovered further hardware problems (the curser was operating on a mind of its own). I then decided to cancel the contract and return the items.
After exchanging a number of correspondence and phone calls MDG agreed to cancel the contract. But before they did that they tried to deliver the items back to me. Of course I refused all deliveries from MDG.
Now, although MDG agreed to cancel the contract they insisted that I pay a re-stocking fee of 20 % of the total purchase price - $233.23.
I reminded MDG that the product was defective and because of that I was not obliged to pay them anything.
Of course MDG disagreed. Now they are threatening to file a report to the credit bureau and file a claim with the Superior Court of Justice. MDG also alleged that I would be stuck with their legal costs of over $3000.
I responded to their demand letter advising MDG that I do not agree with their position and that if they filed a report with the credit bureau I would take legal action.
There are a number of consumers across Canada that have been in contact with me that have similar experiences.
So, if MDG files a claim against me I will ave at least 3 to 4 witnesses that will support my defence.
MDG didn't take into account of my 16 yrs of military service (of which I was a drill instructor for 10 yrs) and 7 yrs experience as a paralegal litigator (as well as entering into my degree studies in criminology/criminal justice)
MDG. If you are reading this.....BRING IT ON!!!!!
Lee
Mission, British Columbia
Canada
This report was posted on Ripoff Report on 07/20/2007 01:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mdg-computers-canada-inc/oakville-ontario-l6h-6g4/mdg-computers-canada-inc-demand-i-pay-re-stocking-fee-for-defectve-product-oakville-ontar-262015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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