• Report: #932154
Complaint Review:


  • Submitted: Fri, August 24, 2012
  • Updated: Fri, August 24, 2012

  • Reported By: anonymous — Moline Illinois United States of America
3900 26th ave Moline, Illinois United States of America

Mediacom blames router for internet problems. Moline, Illinois

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I was watching one of mediacom's tech repair service.  The tech installed new wires on the outside of the house and then in the house.  The tech stated that the problem was the router, the tech said he directly connected the computer to the modem, and yes there was internet service.  

The computer was connected to directly connected to the cable modem before the new wires were in and there was no service.   I'm not sure how the wires got back in to the router.  

I do computer support for customers and contact the cable company often, and 90% of the time they blame the problem on the inside of the customers, which is not right.  Out of the 90% of the time it turns out to be a problem on the outside wiring.

This report was posted on Ripoff Report on 08/24/2012 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mediacom/moline-illinois-/mediacom-blames-router-for-internet-problems-moline-illinois-932154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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