• Report: #668152
Complaint Review:


  • Submitted: Sat, December 04, 2010
  • Updated: Mon, December 06, 2010

  • Reported By: William — orland park Illinois U.S.A.
225 N. Weber Road Bolingbrook, Illinois United States of America


*Author of original report: Karma wheel spins.................

*Consumer Comment: On front page

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So I bought a new 46" LCD television and was looking for an entertainment center for it.  I was shopping online all the different stores, and I found a perfect one at Meijer on their website.  It was on sale, original price $199.99 - was on sale for $100 off for only $99.99.  It said available in stores, call for availability.

So I called several Meijer stores, and finally found that the store in Bolingbrook had one left in stock so I asked them to hold it for me and I would come get it.

I drove 45 minutes to the Bolingbrook store, and went to get my entertainment center.  When they scanned the box, it rang up at $199.99.  I told them it was on sale for $100 off, and they checked and said no it wasn't.

I have an android phone, so I was able to get online right there at the counter and I pulled up the unit showing it was on sale for $100 off and that the price was good until 12/28/10.

Then the cashier told me that they do not honor their pricing on their own website.

I was dumbfounded.  It clearly said on the website "available in stores, call for availability" - it was NOT an item that was only sold online.  I told the cashier and showed her this, but she refused to honor THEIR OWN ADVERTISED SALE PRICE !

I asked for a manager, and the manager told me the same thing.  I told her that was bait and switch, advertise something for one price and then ring it up at another.  She said that if you read the tiny little print after clicking on 20 different links on their webpage it states "not all pricing is honored in all Meijer stores"

REALLY ? ? ?

It seems truly assinine that a company in todays day and age would have the audacity to advertise something as "on sale, available in stores, call for availability" and then tell you at the cashier that they will not honor their own pricing.

Meijer just lost a faithful customer forever in me for this, especially considering I am a union guy and totally anti Walmart.  I guess (((competitor's name redacted))) will be getting all of my future business.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 12/04/2010 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/meijer/bolingbrook-illinois-/meijer-bait-and-switch-deceptive-practice-scam-bolingbrook-illinois-668152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Karma wheel spins.................

AUTHOR: William - (U.S.A.)

Today Meijer had a promotion where you got $10 off an order over $70 PLUS free shipping up to $20.  I went online and got the entertainment center for only $89.99 and the $31 shipping was reduced to only $11 - for a 78lb BOX !

My total with tax AND delivery to my door came out LESS then the price I would have paid at the store with tax - and now I dont have to lug a 78lb box home, it will be brought right to my door ! !

Merchandise Total:$89.99




I ordered my unit, and now am VERY happy.  Worked out wonderfully for me, now with it being delivered to my door ! !
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#2 Consumer Comment

On front page

AUTHOR: Ramjet - (U.S.A.)

While I sure understand your disappointment.

Out of curiosity I just went to the Meijer web site and the information relating to stores not necessarily having the same pricing and some other disclaimers are on the front page with no clicking at all. It's near the bottom of the page and I agree it's certainly not in large print front and center. 

Anyway, it's certainly not 20 clicks deep. 

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