ED Magedson – Founder
Meineke Car Care410 N Roosevelt, Burlington, Iowa 52601 Burlington, Iowa USA
Meineke Car Care Refused to patch tire close to closing time for my son on a freezing cold winter day when we live 45min away Burlington Iowa
Last night December 9, 2013 my son was driving home from work which takes him through Burlington, Iowa. He drives 1 1/2 hours to work one way and we live 45 minutes from Burlington. It was a very cold day and when he arrived in Burlington to come home from work someone let him know at a stop light he had a flat tire. He took it to Meineke Car Care since it was close. The "manager" told him he wouldn't fix it because it was close to closing time. The internet says they are open until 6pm, my son was there before 5pm. He filled the tire with air and told him to go to Wal-mart. Walmart told him it would be over 2 hours before they could fix it. This repair takes maybe 15 minutes. Which my son could easily have done himself if he had the tools/patch. I cannot believe the manager at Meineke would tell a young man that is an hour from home, on a night that is down to 2 degrees that he wouldn't help because it was almost closing time. What has this world come to that people can't just be kind and help others out. My son had been up since 5:30 am, had a horrible cold, had worked all day and was just wanting to get home and this so called man turns him away without a second thought. I called the office first thing the next morning and guess who I get, the jerk who wouldn't help him and told me he was the manager. He told me they were closing but he did help him by filling up his tire with air. Okay, my son could of filled up his tire at a gas station. He needed it patched so he could make it the 45 mile drive home safetly. After I told him I couldn't believe he couldn't take 15 minutes out of his time to help someone I asked to talk to someone higher up. He said he couldn't give me the owners number and hung up on me. I happened to find another number associated with this store and it was the owner who lives in Anamosa, Iowa. Although he was nice and agreed with me and said he would have a talk with the guy this doesn't pay for a new tire my son has to buy since now his tire is ruined. I will let everyone and anyone know what kind of business this place is and maybe if they don't have business this jerk won't have a job. Then he won't have to worry about sticking around a few minutes to do something nice for someone.
This report was posted on Ripoff Report on 12/10/2013 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/meineke-car-care/burlington-iowa-52601/meineke-car-care-refused-to-patch-tire-close-to-closing-time-for-my-son-on-a-freezing-col-1105880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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