Complaint Review: Merchant Direct Services
- Merchant Direct Services
317 Shopper's Alley
United States of America
- Phone: 810-653-9031
- Category: Credit Card Processing Companies
Merchant Direct Services Robert Ooten - North America Bancard I will NOT let them get away with this! Davison, Michigan
*Author of original report: Merchant Direct
In June 2010 appeared Mr. Robert Ooten representing Merchant Direct Services offering me a deal. Mr. Ooten offered me a lease for 73.14 including tax - well, I would be a fool to take that deal and pay more plus my processing fees - no way. Mr. Ooten then tells me that his company (Merchant Direct) will reimburse all my processing fees on a monthly basis, just fax them my statements and they will send me a check to reimburse, now that sounds pretty good to me. However, I am not to trusting on these matters so I write it all out on paper and have him sign it, noting that the contract is for 48 months.
So it begins, they are very slow on reimbursement, I would have to wait 2 or 3 months for a check. The latest check I received July 2011 was for statements going back to December 2010. Here is the kicker, they also send me a letter telling me that they will no longer be reimbursing me that they only do this for one year as a courtesy and that they are not responsible or obligated to reimburse after that period. What???? I refuse to accept this, I am tired of being ripped off by credit card companies, this one being the absolute worst. I have left two messages for Mr. Robert Ooten, it has been over two weeks now and not a word from him. I will continue to fight this - I will not let them win this one.
This report was posted on Ripoff Report on 08/10/2011 02:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/merchant-direct-services/davison-michigan-48423/merchant-direct-services-robert-ooten-north-america-bancard-i-will-not-let-them-get-away-763388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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