Complaint Review: Merchant Lynx Services - Peter Rhee - White Plains New York
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- Author Confirmed
- Merchant Lynx Services - Peter Rhee 245 Main St. Suite 510 White Plains, New York U.S.A.
- Phone: 866-873-2200
- Web:
- Category: Credit Card Processing (ACH) Companies
Merchant Lynx Services - Peter Rhee They used deceptive sales pitches, lie and fill out contracts after they leave your business White Plains New York
*UPDATE Employee: Manager
*Author of original report: MERCHANT LYNX SERVICES/ PETER RHEE
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Mr Peter Rhee said he would save my business money on credit card processing.He told me there was no lease and they give you a free machine. He told me there is only a $69.00 a month service charge for the card transactions. If the card transaction rate was lower than 69.00 I would be charged that rate but never more.
After the first month I started receiving different deductions from my bank account.When questioning these charges I found out I was in a lease and it was sold to First Data Global Leasing.When they faxed me a copy of the supposed lease I found there was a five page lease to which I only have a three page "contract". the two pages I don't have concern the lease. I also saw that he added information to my copies after I signed it.Merchant Lynx is rude and keep saying why did you sign the contract? First Data will say the same thing and refer you to Merchant Lynx and the bounce back and forth continues. Merchant Lynx is also charging me for a warranty on the machine that they aren't leasing to me.I have filed with the Better Business Bureau (useless) ,the FTC which referred me to the OCC (still waiting) and the Dept of Banking in N J . I have contacted a lawyer and am waiting to see what he thinks. If anyone has luck with these people POST IT !!!!
Wheats auto body
WESTFIELD, New Jersey
U.S.A.
This report was posted on Ripoff Report on 11/13/2008 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-lynx-services-peter-rhee/white-plains-new-york-10601/merchant-lynx-services-peter-rhee-they-used-deceptive-sales-pitches-lie-and-fill-out-co-390940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Manager
AUTHOR: Merchant Lynx Services - (U.S.A.)
SUBMITTED: Monday, December 29, 2008
In response to thes complaint, We do appolagize for the miss communication it is truly not our intention to miss lead any of our merchants As for the merchant should have read what they had signed and verbaly agreed to on a tape recording.On the agreementthe merchant signs in 2 places and initals in 1 other spot on the agreement stating that the merchant is aware of the lease for the equipement that is needed to process credit cards, as we stated above Merchant lynx services also does a recorded voice authorization with the merchant confirming that said merchant understands that they are in a new lease, These tape's are held in a vault in our data base. A lot of times merchants have buyers remorse but unforunatly (as in buying anything with a lease) thier is a process, when a merchant signs an agreement and leases something and thier are other partys involved, we must follow through with the agreement. "Legally"
We will be more than happy to assit the merchant in reviewing thier rates and showing a savings and doing what we can to fix any issues.
#1 Author of original report
MERCHANT LYNX SERVICES/ PETER RHEE
AUTHOR: Wheats auto body - (U.S.A.)
SUBMITTED: Monday, December 08, 2008
AS AN UPDATE TO THIS SITUATION MR. RHEE HAS BEEN IN CONTACT WITH ME AND WE ARE PROGRESSING WELL . THE PROBLEM IS GETTING RESOLVED AND HE IS MAKING GOOD WITH MY EXPENSES AND IS GETTING ME OUT OF THE LEASE. IF THERE ARE ANY CHANGES I WILL UPDATE MY REPORT.
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