• Report: #663304
Complaint Review:

Merchants tire, tire kingdom

  • Submitted: Wed, November 17, 2010
  • Updated: Wed, November 17, 2010

  • Reported By: Alealeale — annapolis Maryland U.S.A.
Merchants tire, tire kingdom
west street annapolis, Maryland United States of America

Merchants tire, tire kingdom charging for work that was not needed, annapolis, Maryland

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loud noise under hood. two mechanics looked at it,  said its the idler pulley. so they replaced it. noise is still there.. was NOT the idler pulley. charged me $97. they played it off saying the pulley had play in it and was bad...  funny, it was working fine... no problems at all!

did they offer to not charge and put the old one back on? no. Of course not

I emailed the company... no reply. so much for customer service.

dont go here, pick another repair shop.

This report was posted on Ripoff Report on 11/17/2010 07:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/merchants-tire-tire-kingdom/annapolis-maryland-21401/merchants-tire-tire-kingdom-charging-for-work-that-was-not-needed-annapolis-maryland-663304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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