• Report: #58586
Complaint Review:


  • Submitted: Tue, May 27, 2003
  • Updated: Wed, May 28, 2003

  • Reported By:LeMars Iowa
1111 2nd Ave SE LeMars, Iowa U.S.A.

Terry And Lisa Messelhiser thieving ripoff rental property owners LeMars Iowa

*REBUTTAL Owner of company: Response to lying renters

*Consumer Suggestion: A suggestion for you

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We rented our first apartment about a year ago from these two untrustworthy thieves. The "Royal Park Apartments" was a former college dorm that they converted into apartments. Since day one we had nothing but problems. First our dishwasher was installed wrong. We notified Lisa a couple days after we moved in who sent her husband Terry to our apartment. Rather than take a look at the dishwasher he assumed we were just using it wrong and handed us a manual that we already had.

We called again. Finally they sent a repairman, who confirmed that the dishwasher was installed wrong. Lisa then left us a revised lease that included "cost of repairs" for the dishwasher against our deposit. Before that she had told us the dishwasher was still under warranty...and the cost was not even written on our "revised" lease agreement. The apartment facility also housed many children. On numerous occasions children would knock on our door and run away or they'd just open up the door and run away. We called Lisa several times about this. She sounded annoyed with us and said she couldn't do anything about it.

The apartment also had a "party room" where tenants could hold gatherings as long as they reserved it with Lisa. We did this and the so-called "apartment manager" called the police on us and said that we broke into the facility and we were trespassing. This was not even a wild party it was in the afternoon with our parents and some friends to eat for the 4th of July! The landlords had wilder parties out in the yard of the apartments! When we gave Lisa our notice that we were moving out we had looked at a house that she had shown us. We said we'd take it because we were miserable in the apartment. Then one day we were home when we would usually be at work and our apartment door is being unlocked and in walks a man we had never seen. Lisa had arranged for an inspection on our apartment without even notifiying us!

This made us wonder how many other times this had been done without us knowing. The inspection was conveniently scheduled for a time when the both of us would usually be at work. Lisa claimed that she called us, but neither of us talked to her and we have caller-id and her number was never on there, nor was there a message on our answering machine. The inspector was going through our apartment to determine if it was suitible for state assisted rent. When it looked like the person Lisa had found to rent the place wasn't going to be able to get it because of the inspection Lisa told us we were welcome to stay in the apartment because she hadn't heard anything from the people in the house we were supposed to move into. We decided this was the last straw with these dishonest people. We called her the next day and said we did not want to rent from her at all.

She was furious and told us she was going to keep our deposit from the apartment for the house. We never signed a lease or any kind of rental agreement for the house and she had told us that she wasn't even sure if the people in it were actually moving out. Then when it seemed we were not going to rent from her no matter what she said she called us and said to go ahead and clean so she can get us our deposit back. Silly us, we fall for this and clean the place to her expectations, which she left in front of our door telling us the exact cleaning products she wanted us to use. We followed these directions. However, we never received our deposit back nor a receipt explaining the deductions from our deposit. I would never recommend anyone renting from these horrible people and many other people I've talked to have had similar experiences with them.

First time renters
LeMars, Iowa

This report was posted on Ripoff Report on 05/27/2003 08:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/messelhiser/lemars-iowa-51031/terry-and-lisa-messelhiser-thieving-ripoff-rental-property-owners-lemars-iowa-58586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Messelhiser

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Response to lying renters

AUTHOR: larry - (United States of America)

As for the dishwasher, we called the repairman at our expense and he said that they used regular soap
not dishwasher soap. we had to go and clean dishwasher out. their fault at our expense.

These people both moved away from home and moved in our apartments together, not married and thought it was party time. several tenants kept calling us all times of the night complaining of partying and noise. they called police and finally we had to call police,they had to go or we were going to lose 3 or 4 tenants because of them.they partied in the indoor pool area with bottles instead of cans, no respect for tenants.

No one ever goes in any apartment with out the renters consent, Never Ever we kept their deposit because when they left they trashed the apartment. burned a hole in new carpet,broken shades dirty,dirty.cost more to fix than their deposit.our loss again.

this persons father has lived in our apartments for 20 years and still lives in one.after all these years of renting this is the only complaint we have had. if you are a landloard i you dont end up with these lying renters that wont even put in their names on the complaint.

larry messelhiser


Respond to this report!
What's this?

#2 Consumer Suggestion

A suggestion for you

AUTHOR: Barb - (U.S.A.)

Take the landlord to small claims court to get your deposit back.

I had a similar experience years ago, when I took the thief to court the judge basicaly looked at the lanlord, said "You again?" and awarded me everything I had coming to me. The landlord paid up because they knew I could easily get a judgement against them and that the Sherrifs department was used to serving them.

You will probably find the Court Clerk very helpful and imformitive.

Good luck.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?