Report: #1213432

Complaint Review: MetaBank

  • Submitted: Wed, March 04, 2015
  • Updated: Wed, March 04, 2015
  • Reported By: Lisa gould — las vegas Nevada USA
  • MetaBank

    Nationwide
    USA

MetaBank ReadyDebit I Loaded my card with 3000 dollars and they never posted my money, now they have blocked me from entering my card all together.. 5501 S. Broadband lane Sioux Falls,SD 57108 Sioux Falls, SD

*UPDATE Employee: ReadyDebit Financial

Show customers why they should trust your business over your competitors...

On Feb 26/2015 I brought A Ready Debit Gold card from a Dollar general market in las vegas NV In 89108 area where i live..

  I loaded his card  6 times with 500 dollars, and only one of the 500 dollars posted the card.. 2500 is still missing!...  I called the card holder and they assured me they was going to fix my card.. days want bye and everytime i called the card they would hang up on me or put me on hold and than hang up on me! wild I was on hold waiting for them to retune..  i spoke with some one on 3-3-2015 and this lady told me she would fix and put my money to the card bye 4pm that evening!.. she also said there many people that didnt get there reloads put there cards... when i called my card 4pm  i was block out of the card all together.. they block my money!.. now i am looking for the whole 3000 in full..  Ready Debit Gold is not  a good company card holder for any one to use, these people are sealing hard earned money from there custmors.

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This report was posted on Ripoff Report on 03/04/2015 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/metabank/nationwide/metabank-readydebit-i-loaded-my-card-with-3000-dollars-and-they-never-posted-my-money-no-1213432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ReadyDebit Financial

AUTHOR: AccountNow - (USA)

Hello Valued Customer,

I am sorry to hear you are having trouble loading the full funds on your card. If your issue has not been resolved, I would like to look into the account and see how we can assist you. Unfortunately, we cannot discuss personal information in a public forum. Please email us directly at executiveoffice@accoutnowinc.com and provide us your full name, address and account number so we can assist you further.

Sincerly,

Readydebit

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