• Report: #309264
Complaint Review:


  • Submitted: Fri, February 15, 2008
  • Updated: Fri, February 15, 2008

  • Reported By:Tahlequah Oklahoma
www.accountnow.net San Ramon, California U.S.A.
  • Phone:
  • Web:
  • Category: Banks

MetaBank Denying access to funds in my account San Ramon California

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I had to get a new prepaid Mastercard because I filed a dispute on my statement. They canceled the card I had and told me it would be five to seven working days until I got a new one. I tried to transfer my funds into another account and was told I could not. I asked if I canceled the account how long it would take to get my money back and was told 90 days. I asked them to reactivate my old card and they said they could not do it. This is the third time this has happened, that I had to get a new card. Each time they charge me a fee for the card. If I wanted the card faster I would have had to pay thirty dollars to have it Fed Ex'd overnight. I also used their bill pay to pay my electric bill and once they payed it but have not payed the one I scheduled for the fourteenth of February. This is supposed to be a checking account so why aren't they treating it as one? Now I don't know about you but as a single parent I can't go a week without money but since my money is being held captive by this Bank I will have to find a way. The account will be closed as soon as I get my card and can withdraw all my money. I would advise anyone not to use this service.

Darrell d.
Tahlequah, Oklahoma

This report was posted on Ripoff Report on 02/15/2008 04:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/metabank/san-ramon-california/metabank-denying-access-to-funds-in-my-account-san-ramon-california-309264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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